Customer Experience Specialist & Retail Cashier (VIP Card Expert)

Watsons Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 28,000; Full time

Job summary

Watsons Malaysia is seeking a customer-focused cashier to maintain a high standard of service and support shop operations in Kuala Lumpur. The role involves cashier duties, stock control, and promoting the Watsons VIP Member Card to customers.

Applicants should have at least PMR/PT3/SKM, be fluent in Bahasa Melayu and English, and be available to work shifts, weekends and public holidays. Malaysian citizens preferred, with health/retail pharmacy experience seen as a plus.

Qualifications

• Minimum PMR/PT3/SKM
• Proficient in Bahasa Melayu and English
• Pleasant personality with strong drive and communication
• Good interpersonal & follow-up skills
• Able to work shifts, weekends and public holidays
• Experience in health/retail pharmacy industry an advantage

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Excellent communication skills

Customer service oriented

Cashier duties

Bilingual – Bahasa Melayu & English

Education

PMR/PT3/SKM

Job description

Watsons Malaysia is seeking a customer-focused cashier to maintain a high standard of service and support shop operations in Kuala Lumpur. The role involves cashier duties, stock control, and promoting the Watsons VIP Member Card to customers.

Applicants should have at least PMR/PT3/SKM, be fluent in Bahasa Melayu and English, and be available to work shifts, weekends and public holidays. Malaysian citizens preferred, with health/retail pharmacy experience seen as a plus.