Customer Assistant & Cashier - Stock & VIP Card

Watsons Malaysia; Kuala Lumpur; On-site; MYR 23,000 - 36,000; Full time

Job summary

Watsons Malaysia is seeking a customer service associate to provide friendly and professional service, ensure smooth shop operations, manage stock, and handle cashier duties including promoting the Watsons VIP Member Card.

The role requires minimum PMR/PT3/SKM, fluency in Bahasa Melayu and English, and a Malaysian citizenship. You must be able to work shifts, weekends and public holidays; experience in health/retail pharmacy is an advantage.

Qualifications

• Minimum PMR/PT3/SKM certificate or equivalent.
• Proficiency in Bahasa Melayu and English.
• Strong communication and interpersonal skills.
• Outgoing, energetic and customer‑focused.
• Malaysian citizen; able to work shifts including weekends and public holidays.
• Experience in health/retail pharmacy is an advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Bahasa Melayu

English

Customer service

Communication skills

Interpersonal skills

Education

PMR/PT3/SKM

Job description

Watsons Malaysia is seeking a customer service associate to provide friendly and professional service, ensure smooth shop operations, manage stock, and handle cashier duties including promoting the Watsons VIP Member Card.

The role requires minimum PMR/PT3/SKM, fluency in Bahasa Melayu and English, and a Malaysian citizenship. You must be able to work shifts, weekends and public holidays; experience in health/retail pharmacy is an advantage.