Customer Experience Associate & VIP Card Specialist

Watsons Malaysia; Malaysia; On-site; MYR 17,000 - 23,000; Full time

Job summary

Watsons Malaysia is seeking a customer-oriented individual to join our retail team. You will provide friendly, professional service, manage shop operations, and ensure stock levels are maintained while handling cashier duties and promoting the Watsons VIP Member Card.

The role requires Bahasa Melayu and English, strong communication, and the ability to work shifts, weekends, and public holidays. Malaysian citizens are preferred with experience in health/retail pharmacy considered advantageous.

Qualifications

• Minimum PMR/PT3/SKM.
• Languages: Bahasa Melayu and English.
• Pleasant personality with strong communication skills.
• Good interpersonal & follow-up skills, adaptable and result-oriented.
• Outgoing personality with high energy level.
• Malaysian citizens only.
• Able to work shifts, weekends and public holidays.
• Experience in health/retail pharmacy is an added advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Customer service

Cashier duties

Stock management

Communication skills

Teamwork

Friendly personality

Education

PMR/PT3/SKM

Job description

Watsons Malaysia is seeking a customer-oriented individual to join our retail team. You will provide friendly, professional service, manage shop operations, and ensure stock levels are maintained while handling cashier duties and promoting the Watsons VIP Member Card.

The role requires Bahasa Melayu and English, strong communication, and the ability to work shifts, weekends, and public holidays. Malaysian citizens are preferred with experience in health/retail pharmacy considered advantageous.