Customer Experience & Sales Assistant

Watsons Malaysia; Malaysia; On-site; MYR 27,900 - 39,060; Full time

Job summary

Watsons Malaysia seeks energetic retail associates to join our team and deliver outstanding customer service while promoting Watsons VIP memberships. You will assist customers, maintain shelves, handle cash, and support stock controls to ensure smooth store operations.

The role requires clear communication, reliability, and flexibility to work retail hours including weekends and public holidays. Both full-time and part-time positions are available.

Qualifications

• Provide friendly, courteous service to customers.
• Coordinate and maintain stock levels to meet store demands.
• Demonstrate selling techniques to achieve sales targets.
• Perform cashier duties and promote Watson's VIP Member Cards.
• Maintain procedures and standards in Operations.
• Undertake other tasks as required by superiors.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions & promote Watson's VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

Customer service

Stock control

Sales techniques

Cashier duties

VIP membership

Operations standards

Education

PMR/PT3/SPM/STPM/A-Level/Pre-U

Professional certificate

Job description

Watsons Malaysia seeks energetic retail associates to join our team and deliver outstanding customer service while promoting Watsons VIP memberships. You will assist customers, maintain shelves, handle cash, and support stock controls to ensure smooth store operations.

The role requires clear communication, reliability, and flexibility to work retail hours including weekends and public holidays. Both full-time and part-time positions are available.