Customer Experience & Relationship Specialist (Flexible)

FedEx; Malaysia; On-site; MYR 42,000 - 54,000; Full time

Job summary

FedEx Express in Malaysia seeks a Customer Experience Relationship Representative for the AU Market to deliver exceptional service across channels.

The role requires at least two years in customer service and a secondary education or equivalent. You will manage inquiries, build positive relationships, and support customers through the sales and post-sale journey.

This position offers the chance to develop skills in a global logistics leader.

Qualifications

• Two (2) years of work experience in customer service and interaction.
• Secondary education or equivalent required.

Skills

Customer service

Communication skills

Problem solving

Education

Secondary education or equivalent

Tools

CRM software

Job description

FedEx Express in Malaysia seeks a Customer Experience Relationship Representative for the AU Market to deliver exceptional service across channels.

The role requires at least two years in customer service and a secondary education or equivalent. You will manage inquiries, build positive relationships, and support customers through the sales and post-sale journey.

This position offers the chance to develop skills in a global logistics leader.