Customer Experience Relationship Representative (AU Market)

FedEx Express México; Malaysia; On-site; MYR 159,000 - 217,000; Full time

Job summary

FedEx Express AU Market is seeking a Customer Experience Relationship Representative with a minimum of two years of customer service experience. Secondary education or equivalent is required.

The role focuses on delivering high-quality customer interactions and enhancing the customer journey within the Australian market. Successful candidates will join a global logistics leader committed to diversity, equal opportunity, and flexible work arrangements.

Qualifications

• Education: Secondary education or equivalent.
• Two years of work experience in customer service and interaction

Skills

Customer service

Education

Secondary education

Job description

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

Career Mobility and Development:

When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

Total Compensation and Benefits Package:

We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws.

Customer Experience Relationship Representative (AU Market)

Education: Secondary education or equivalent Experience: Two (2) years of work experience in customer service and interaction Job Posting End Date: 2026-12-31