Global Clearance & Brokerage Specialist

FedEx; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

FedEx Malaysia is seeking a detail-oriented professional to support clearance and brokerage activities for external customers. The role involves completing defined processes to deadlines, ensuring accuracy, and maintaining compliance with internal and external standards.

You will identify anomalies, apply rules, and resolve issues; for complex matters, you may elevate to senior team members. English proficiency is essential, and experience in a Shared Service Centre or logistics is valued.

Qualifications

• Graduates with a Diploma or Bachelor's Degree encouraged to apply; no experience required.
• Those with Secondary Education with 2–3 years in a Shared Service Centre, Customs Clearance, Operations or general Logistics are also encouraged to apply.
• English proficiency is a must.
• Proficiency in a European Language that is not English is not required but could be an advantage.
• Able to work shift hours according to the office hours of the assigned country (Europe).

Responsibilities

• Involves providing clearance and brokerage support to external customers and completing any related administration
• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
• Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may elevate to senior team members

Skills

Accuracy & Attention to Detail

Microsoft Office

Planning & Organizing Skills

Interpersonal Skills

Problem Solving Skills

Education

Diploma or Bachelor's Degree

Job description

FedEx Malaysia is seeking a detail-oriented professional to support clearance and brokerage activities for external customers. The role involves completing defined processes to deadlines, ensuring accuracy, and maintaining compliance with internal and external standards.

You will identify anomalies, apply rules, and resolve issues; for complex matters, you may elevate to senior team members. English proficiency is essential, and experience in a Shared Service Centre or logistics is valued.