Customer Experience Lead - In-Store & Cashier

Watsons Malaysia; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail pharmacy in Johor is seeking a customer service representative to maintain high standards of service, organize shop operations, and manage stock levels. This role requires a friendly personality, strong communication skills, and the ability to work shifts. Applicants should be Malaysian citizens and may have an advantage with experience in the retail pharmacy industry. Join this dynamic team and contribute to a positive shopping experience for customers.

Qualifications

• Required language(s): Bahasa Melayu and English.
• Pleasant personality with strong communication skills.
• Experience in health/retail pharmacy industry is an advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Friendly customer service

Communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

Minimum PMR/PT3/SKM

Job description

A leading retail pharmacy in Johor is seeking a customer service representative to maintain high standards of service, organize shop operations, and manage stock levels. This role requires a friendly personality, strong communication skills, and the ability to work shifts. Applicants should be Malaysian citizens and may have an advantage with experience in the retail pharmacy industry. Join this dynamic team and contribute to a positive shopping experience for customers.