Customer Experience Associate & Cashier - Retail Pharmacy

Watsons Malaysia; Johor; On-site; MYR 20,000 - 27,000; Full time

Job summary

Watsons Malaysia in Johor Bahru is seeking a friendly cashier to join our retail team. You will deliver high-standard customer service, manage cashier duties, and promote the Watsons VIP Member Card. This role requires Bahasa Melayu and English, a pleasant personality, and strong communication.

You should be able to work shifts, weekends, and public holidays. Experience in health/retail pharmacy is an advantage, and Malaysian citizenship is required.

Qualifications

• Minimum PMR/PT3/SKM.
• Fluent in Bahasa Melayu and English.
• Pleasant personality with strong communication.
• Good interpersonal and follow-up skills.
• Outgoing with high energy level.
• Malaysian citizen.
• Able to work shifts, weekends and public holidays.
• Experience in health/retail pharmacy industry is an added advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Communication skills

Interpersonal skills

Customer service

Bahasa Melayu

English

Education

PMR/PT3/SKM

Job description

Watsons Malaysia in Johor Bahru is seeking a friendly cashier to join our retail team. You will deliver high-standard customer service, manage cashier duties, and promote the Watsons VIP Member Card. This role requires Bahasa Melayu and English, a pleasant personality, and strong communication.

You should be able to work shifts, weekends, and public holidays. Experience in health/retail pharmacy is an advantage, and Malaysian citizenship is required.