Customer Service & Retail Associate - VIP Card Specialist

Watsons Malaysia; Malaysia; On-site; MYR 28,000 - 42,000; Full time

Job summary

Watsons Malaysia is hiring for a shop associate to deliver friendly and professional customer service, manage daily shop operations, maintain stock levels, and perform cashier duties while promoting the Watsons VIP Member Card.

The role emphasizes strong communication, a pleasant personality, and the ability to work in shifts, including weekends and public holidays. Prior experience in health/retail pharmacy is beneficial for this position.

Qualifications

• Proficient in Bahasa Melayu and English.
• Malaysian citizen.
• Pleasant personality with strong communication and follow-up skills.
• Good interpersonal and result-oriented approach.
• Outgoing, positive, and energetic.
• Able to work shifts, weekends and public holidays.
• Experience in health/retail pharmacy is an advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Bahasa Melayu

English

Customer service

Cashier operations

Communication skills

Interpersonal skills

Education

PMR/PT3/SKM

Job description

Watsons Malaysia is hiring for a shop associate to deliver friendly and professional customer service, manage daily shop operations, maintain stock levels, and perform cashier duties while promoting the Watsons VIP Member Card.

The role emphasizes strong communication, a pleasant personality, and the ability to work in shifts, including weekends and public holidays. Prior experience in health/retail pharmacy is beneficial for this position.