Customer Experience Associate (On-Site)

Linde; Petaling Jaya; On-site; MYR 30,000 - 45,000; Full time

Benefits offered by this job

Inclusive culture

Supportive benefits

Job summary

Linde Malaysia Sdn Bhd is looking for a Customer Relations Assistant to serve as the first point of contact for customers. In this role, you will handle orders and enquiries, ensuring timely and effective solutions for customer issues.

The ideal candidate communicates confidently in English and Bahasa Malaysia, has strong customer service experience, and is proficient in Microsoft Office tools. Linde offers an inclusive culture and various benefits to support employee growth and satisfaction.

Qualifications

• Hands-on customer service experience, delivering professional support.
• Confident communication in English and Bahasa Malaysia.
• Proficient in Microsoft Office tools.

Responsibilities

• Be the first point of contact for customers, handling enquiries professionally.
• Manage customer communications across multiple channels.
• Resolve customer issues and complaints effectively.

Skills

Customer service experience

Communication in English and Bahasa Malaysia

Proficiency in Microsoft Office

Problem-solving skills

SAP knowledge

Job description

Linde Malaysia Sdn Bhd is looking for a Customer Relations Assistant to serve as the first point of contact for customers. In this role, you will handle orders and enquiries, ensuring timely and effective solutions for customer issues.

The ideal candidate communicates confidently in English and Bahasa Malaysia, has strong customer service experience, and is proficient in Microsoft Office tools. Linde offers an inclusive culture and various benefits to support employee growth and satisfaction.