Customer Experience Associate — Cashier & Stock

Watsons Malaysia; Kuala Lumpur; On-site; MYR 17,000 - 26,000; Full time

Job summary

Watsons Malaysia in Kuala Lumpur is seeking a customer service oriented cashier to support daily shop operations and stock management. You will handle cashier duties and promote Watsons VIP Member Card, ensuring a friendly and efficient shopping experience.

The role requires basic education and bilingual communication in Bahasa Melayu and English, with shifts including weekends and public holidays. Experience in health/retail pharmacy is an advantage.

Qualifications

• Minimum PMR/PT3/SKM or equivalent.
• Fluent in Bahasa Melayu and English.
• Pleasant personality with strong drive and excellent communication.
• Good interpersonal and follow-up skills, adaptable and result-oriented.
• Outgoing personality with positive and high energy.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Customer service

Communication skills

Interpersonal skills

Energetic and outgoing

Positive attitude

Education

Basic education (PMR/PT3/SKM)

Job description

Watsons Malaysia in Kuala Lumpur is seeking a customer service oriented cashier to support daily shop operations and stock management. You will handle cashier duties and promote Watsons VIP Member Card, ensuring a friendly and efficient shopping experience.

The role requires basic education and bilingual communication in Bahasa Melayu and English, with shifts including weekends and public holidays. Experience in health/retail pharmacy is an advantage.