Customer Commercial Support Executive

KVC Industrial Supplies Sdn Bhd; Kuching; Presencial; MYR 30.000 - 55.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical

Dental

Parking

Healthcare Plan

Subsidised Meals

Resumo da vaga

KVC Industrial Supplies Sdn Bhd is seeking a skilled Customer Service / Sales Support professional in Malaysia. The role involves responding to inquiries, preparing quotations, and supporting credit management and collections. You will also handle administrative tasks and help gather customer feedback.

Candidates should have a diploma or degree and at least 3 years of related experience, with a strong customer focus and detail orientation.

Qualificações

• Diploma or Degree in Economics, Business Studies/Administration/Management, Commerce or equivalent.
• At least 3 years of working experience in customer service or related field.
• Customer-oriented with ability to adapt to different characters.
• Detail-oriented and enthusiastic about serving others.

Responsabilidades

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide internal sales support including preparing Sales Quotations and following up to close orders.
• Assist Sales team with managing customer credit limits and collections.
• Provide administrative support to the sales team, including data entry and document preparation.
• Assist Sales team to follow up with customers on NPS survey feedback submissions.

Conhecimentos

Customer service

Data entry

Adaptability

Communication

Formação

Diploma or Degree

Descrição da vaga

Respond to customer inquiries via phone, email, or chat in a timely and professional manner.

Provide internal sales support which includes preparing Sales Quotation and follow-up to close order.

Assisting Salesperson in managing customer credit limit (TAD/Appeal) and customer collection.

Provide administrative support to the sales team, including data entry, file maintenance, and document preparation.

Assist the Sales team to follow up with customers on NPS survey feedback submission.

Requirements:

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Economics, Business Studies/Administration/Management, Commerce or equivalent.

At least 3 year(s) of working experience in the related field is required for this position.

Specialize in Customer Service or equivalent.

Customer orientated and ability to adapt/respond to different types of characters.

Detailed oriented and passionate towards serving others with great enthusiasm.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Machinery & Automation 101-1,000 employees

KVC Industrial Supplies Sdn Bhd is a leading and rising Industrial supplier in Malaysia, founded in 1989. Today, we have more than 20 sales offices all over Malaysia, headquartered in Bangi, Selangor with approximately 600 associates to serve over 6,000 active customer.

To ensure sustainable growth, the Group has expanded and diversified its business across 4 specialized industry: Original Equipment Manufacturing (O.E.M), Infrastructure, Residential & Commercial and Retails.

With our vision helping customers to build, operate, optimize and enhance the assets every day. KVC formed a strategic alliance with the No.1 Top Electrical Distributor - Sonepar and a strategic team to meet customer expectations.

KVC Industrial Supplies Sdn Bhd is a leading and rising Industrial supplier in Malaysia, founded in 1989. Today, we have more than 20 sales offices all over Malaysia, headquartered in Bangi, Selangor with approximately 600 associates to serve over 6,000 active customer.

To ensure sustainable growth, the Group has expanded and diversified its business across 4 specialized industry: Original Equipment Manufacturing (O.E.M), Infrastructure, Residential & Commercial and Retails.

With our vision helping customers to build, operate, optimize and enhance the assets every day. KVC formed a strategic alliance with the No.1 Top Electrical Distributor - Sonepar and a strategic team to meet customer expectations.

Perks and benefits Medical Dental Sports (e.g. Gym) Parking Healthcare Plan, Subsidised Meals, Sports & Recrea