Commercial Support & Sales Liaison Specialist

KVC Industrial Supplies Sdn Bhd; Kuching; On-site; MYR 30,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Parking

Healthcare Plan

Subsidised Meals

Job summary

KVC Industrial Supplies Sdn Bhd is seeking a skilled Customer Service / Sales Support professional in Malaysia. The role involves responding to inquiries, preparing quotations, and supporting credit management and collections. You will also handle administrative tasks and help gather customer feedback.

Candidates should have a diploma or degree and at least 3 years of related experience, with a strong customer focus and detail orientation.

Qualifications

• Diploma or Degree in Economics, Business Studies/Administration/Management, Commerce or equivalent.
• At least 3 years of working experience in customer service or related field.
• Customer-oriented with ability to adapt to different characters.
• Detail-oriented and enthusiastic about serving others.

Responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide internal sales support including preparing Sales Quotations and following up to close orders.
• Assist Sales team with managing customer credit limits and collections.
• Provide administrative support to the sales team, including data entry and document preparation.
• Assist Sales team to follow up with customers on NPS survey feedback submissions.

Skills

Customer service

Data entry

Adaptability

Communication

Education

Diploma or Degree

Job description

KVC Industrial Supplies Sdn Bhd is seeking a skilled Customer Service / Sales Support professional in Malaysia. The role involves responding to inquiries, preparing quotations, and supporting credit management and collections. You will also handle administrative tasks and help gather customer feedback.

Candidates should have a diploma or degree and at least 3 years of related experience, with a strong customer focus and detail orientation.