Customer-Centric Retail Lead: Multilingual Sales Expert

SIGNATURE MARKET SDN. BHD.; Shah Alam; Sur place; MYR 28 000 - 50 000; Plein temps

Résumé du poste

Signature Market Sdn. Bhd. is seeking a Retail Sales Supervisor in Shah Alam to lead customer-focused service, achieve sales targets, and manage in-store presentation.

You will ensure visual standards, inventory control, and effective promotions while engaging Mandarin-speaking customers as needed. The role requires English, Malay and Mandarin communication, a 18+ Malaysian citizen, and a 5-day, 9-hour workweek.

Qualifications

• Possesses customer service and communication skills.
• Able to communicate in English, Malay, and Mandarin.
• Pleasant appearance with no tattoos or visible tattoos.
• Malaysian citizen, age 18+.
• 5 working days per week; 9 hours (2 rest days on weekdays).

Responsabilités

• Create and maintain a customer-focused retail culture to enhance the buying experience.
• Achieve sales goals and positively affect profitability in customer service and sales.
• Implement visual merchandising standards and floor sets; ensure cleanliness and signage.
• Develop merchandise presentations and displays to maximize sales.
• Provide warm, genuine greetings and spend quality time learning customer needs.

Connaissances

Customer service

Communication

Inventory management

Store operations

English

Malay

Mandarin

Description du poste

Signature Market Sdn. Bhd. is seeking a Retail Sales Supervisor in Shah Alam to lead customer-focused service, achieve sales targets, and manage in-store presentation.

You will ensure visual standards, inventory control, and effective promotions while engaging Mandarin-speaking customers as needed. The role requires English, Malay and Mandarin communication, a 18+ Malaysian citizen, and a 5-day, 9-hour workweek.