Credit Control Assistant

Avisena Healthcare; Shah Alam; On-site; MYR 40,000 - 60,000; Full time

Job summary

Avisena Healthcare in Malaysia is recruiting a Billing Officer to ensure timely submission of documents to corporate clients, insurers, and third-party administrators with complete and accurate charges.

You will compile documents, verify billing information, follow up on pending items, inform departments of uncovered portions, handle client inquiries with accurate responses, and maintain meticulous records of submitted documents for reference.

Responsibilities

• Compile complete documents and process submissions to clients promptly.
• Assure accurate billing information on every document.
• Follow up on pending documents from relevant departments.
• Inform Business Office on uncovered portions and communicate to patients.
• Attend all client enquiries and provide accurate information promptly.
• Maintain records of submitted documents for future reference.
• Provide Certified True Copy bills and complete documents to clients.
• Perform other duties as assigned by Head of Department.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

To ensure a timely bill submission to all corporate clients, insurance, & third-party administrator with complete document and accurate charges. To assist in handling all customer query which related to billing and insurance.

DUTIES & RESPONSIBILITIES:

1. To compile complete document and process for submission to clients in a timely manner.

2. To assure accurate billing information on every document received prior to submission.

3. To follow up on pending document from relevant department.

4. To informed Business Office departments on uncovered portion and communicate to patient.

5. To attend all related enquiry from clients and provide accurate information in a timely manner.

6. To manage and maintain records of submitted documents for future reference.

7. To provide Certified True Copy (CT) bills and complete documents to clients as required.

8. To perform other duties as assigned by Head of Department.