Credit Claims & Settlement Specialist

PropNex Realty Sdn Bhd

Petaling Jaya

On-site

MYR 36,000 - 60,000

Full time

14 days+

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Responsibilities

Prepare claim-related documents such as payment slips, invoices, and claim summaries.
Verify agent details, referral, and COA information before processing claims.
Submit finalized claim summaries and ensure accuracy with REMS project data.
Cross-check project names, unit numbers, and invoice details against developer payment slips.
Verify CPS forms, COA invoices, and royalty information for accuracy.
Ensure claim summaries tally with REMS and SQL transaction records.
Handle COA, referral, and forfeit cases in REMS.
Upload payment slips, update claim stages, and prepare Payment Vouchers (PV).
Send payment slips to agents for COA or referral confirmation.
Update weekly claim summaries, PV tracking, and sales reports.
Review Quick/Advance commission claims and cancelled units for accuracy before submission.
Monitor remarks in PV reports to ensure consistency with claim records.
Maintain organized filing of claim, settlement, and transaction records.
Properly archive approved and voided claim documents with supporting evidence.
Ensure project invoices and credit notes are filed systematically for audit reference.
Update and verify project claim data in REMS and ensure accuracy between REMS and SQL.
Create or void invoices as necessary in accordance with company procedures.
Perform ad hoc administrative duties as assigned by management.
Ensure all claim and settlement processes comply with company policy, finance standards, and audit requirements.

Job description

Prepare claim-related documents such as payment slips, invoices, and claim summaries.

Verify agent details, referral, and COA information before processing claims.

Submit finalized claim summaries and ensure accuracy with REMS project data.

2. Verification & Reconciliation

Cross-check project names, unit numbers, and invoice details against developer payment slips.

Verify CPS forms, COA invoices, and royalty information for accuracy.

Ensure claim summaries tally with REMS and SQL transaction records.

3. Settlement Processing

Handle COA, referral, and forfeit cases in REMS.

Upload payment slips, update claim stages, and prepare Payment Vouchers (PV).

Send payment slips to agents for COA or referral confirmation.

4. Reporting & Monitoring

Update weekly claim summaries, PV tracking, and sales reports.

Review Quick/Advance commission claims and cancelled units for accuracy before submission.

Monitor remarks in PV reports to ensure consistency with claim records.

5. Documentation & Filing

Maintain organized filing of claim, settlement, and transaction records.

Properly archive approved and voided claim documents with supporting evidence.

Ensure project invoices and credit notes are filed systematically for audit reference.

6. System Management (REMS & SQL)

Update and verify project claim data in REMS and ensure accuracy between REMS and SQL.

Create or void invoices as necessary in accordance with company procedures.

7. Administrative & Compliance Support

Perform ad hoc administrative duties as assigned by management.

Ensure all claim and settlement processes comply with company policy, finance standards, and audit requirements.

PropNex Cheras is one of the leading branches under PropNex Malaysia, one of Malaysia's fastest-growing real estate agencies. Built on the values of trust, service, and excellence, we provide professional real estate services across residential, commercial, industrial, land, and investment properties.

Beyond property transactions, we are committed to developing successful real estate professionals through structured training, leadership development, innovative marketing, and a collaborative team culture. We believe in creating opportunities for people to build meaningful careers while helping clients achieve their property goals.

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