Credit and Collections Analyst

Diebold Nixdorf, Incorporated; Petaling Jaya; On-site; MYR 56,000 - 100,000; Full time

Job summary

Diebold Nixdorf, Incorporated is seeking a Credit & Collections professional in Malaysia to assess and advise on creditworthiness for a defined client base. You will investigate credit applications, approve within guidelines, and liaise with corporate clients to resolve credit problems.

You will also collect payments, negotiate terms on overdue accounts, maintain credit reports, and assist with process improvements.

Qualifications

• Diploma or equivalent required.
• 2–4 years of relevant experience in Credit and Collections.
• Good business English skills (written and spoken).

Responsibilities

• Assess and advise on creditworthiness of prospective and existing clients.
• Investigate credit applications and approve within guidelines for companies and individuals.
• Collaborate with corporate clients and other departments to resolve credit problems.
• Collect and negotiate terms of payment on overdue accounts.
• Maintain and generate credit reports for internal distribution.

Skills

Credit management

Business English

Education

Diploma or equivalent

Job description

Minimizes financial risk to the organization by assessing and advising on creditworthiness of prospective and existing clients. Investigates credit applications and approves applications within established guidelines for companies and individuals. Liaises with corporate clients and other departments to resolve credit problems. Collects and negotiates terms of payment on overdue accounts.

• Performs credit & collections for a defined customer group / segment.
• Investigates and analyzes credit risk of assigned customers and/or accounts.
• Investigates and analyzes credit risks using available internet and credit agency tools and information.
• Engages with customers to: Understand / evaluate financial situation.
• Determine credit worthiness.
• Resolve payment or debt problems.
• Establish new / revised payment schedules.
• Restrict or withdraw credit status.
• Compiles and maintains credit reports for internal distribution.
• Assists with development and implementation of process improvement initiatives.

Required Qualifications

• Diploma or equivalent work experience required.
• Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Credit and Collections.
• Good business English skills (Written and spoken).