CPQ Analyst — DealHub & Salesforce Expert (Remote)

Informa TechTarget; Penang; Hybrid; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Great community

Volunteer days

Career development

Annual leave

Private medical cover

ShareMatch

Wellbeing support

Global collaboration

Job summary

Informa TechTarget in Malaysia is seeking a skilled CPQ Analyst to optimize DealHub CPQ for sales operations. You will configure, maintain, and enhance CPQ functionalities, ensure pricing rules, templates, and product catalogs align with business needs.

Collaborating with Product, Finance, Legal and Operations, you will train teams, troubleshoot issues, and pursue continuous improvements in quote-to-cash processes while integrating DealHub with Salesforce and ERP systems.

Qualifications

• 2+ years of hands-on experience with DealHub CPQ.
• Strong understanding of CPQ processes and methodologies.
• Proficiency with CRM systems, particularly Salesforce.
• Experience with data management, reporting, and analytics tools.
• Basic understanding of API integrations and data flows.
• Advanced Excel skills for data analysis.

Responsibilities

• Configure and maintain DealHub CPQ functionality including product rules, price rules, discount schedules, approval processes, and quote templates.
• Design and implement complex product bundles, pricing structures, and configuration rules to support diverse business requirements.
• Create and maintain quote templates, proposal documents, and automated workflows.
• Manage product catalog including product families, features, options, and dependencies.
• Partner with Product, Finance, Legal, and Operations teams to understand business processes and requirements.
• Provide training and ongoing support to sales teams on DealHub functionality.
• Troubleshoot user issues and provide timely resolution or escalation.
• Gather feedback from end-users to continuously enhance the CPQ experience.
• Serve as the primary point of contact for all DealHub-related inquiries.
• Continuously evaluate and optimize CPQ performance, user experience, and automation opportunities.
• Identify opportunities to streamline quoting processes and reduce quote cycle time.
• Develop and maintain custom fields, validation rules, and workflow automation.
• Implement and maintain integrations between DealHub CPQ, Salesforce and other systems (ERP, billing, etc.).
• Develop test plans and conduct thorough testing of CPQ configurations, including UAT.
• Troubleshoot and resolve CPQ-related issues and system errors.
• Validate pricing accuracy, discount calculations, and approval workflows.
• Ensure data integrity across the quote-to-cash process.

Skills

DealHub CPQ

Salesforce CRM

Data analysis

Excel

API integrations

Stakeholder management

Education

Bachelor's degree in Business, Information Systems, or related field

Tools

ERP systems

SQL

Job description

Informa TechTarget in Malaysia is seeking a skilled CPQ Analyst to optimize DealHub CPQ for sales operations. You will configure, maintain, and enhance CPQ functionalities, ensure pricing rules, templates, and product catalogs align with business needs.

Collaborating with Product, Finance, Legal and Operations, you will train teams, troubleshoot issues, and pursue continuous improvements in quote-to-cash processes while integrating DealHub with Salesforce and ERP systems.