Core System Transformation Lead – Insurance & Finance

EY; Kuala Lumpur; On-site; MYR 260,000 - 520,000; Full time

Job summary

EY is seeking a senior leader to drive end-to-end core system implementation programs within the insurance and financial services sector. You will manage complex transformations across policy administration, claims, billing, underwriting, and customer servicing platforms.

You will align business and IT objectives, establish governance, and oversee vendor selection, system evaluation, and cross-functional delivery. Strong leadership and cross-border program experience are essential.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, Engineering, or a related field.

Responsibilities

• Lead end-to-end core system implementation programs within the insurance and financial services sector.
• Manage transformation initiatives across policy administration, claims, billing, underwriting, and customer servicing platforms.
• Drive business and IT alignment to ensure delivery of transformation objectives.
• Establish program governance, project controls, risk management, and stakeholder engagement frameworks.
• Define target operating models, transformation roadmaps, and implementation strategies with business and technology stakeholders.
• Lead vendor selection, system evaluation, and implementation oversight.
• Manage multi-functional teams including business analysts, solution architects, developers, testing teams, and third-party vendors.
• Oversee project planning, budgeting, resource management, and delivery execution.
• Identify project risks and issues; implement mitigation strategies proactively.
• Support business development activities including proposal development and client presentations.
• Build and maintain strong client relationships with senior executives and key decision-makers.
• Coach and mentor consulting team members and contribute to practice growth.

Skills

Leadership

Stakeholder management

Executive presentation

Complex transformation

Agile methodologies

Enterprise architecture

Vendor management

Cross-border transformation

Education

Bachelor's degree in IT / CS / Business / Engineering

Tools

Duck Creek

FINEOS

TIA

eBaoTech

Oracle Insurance

Job description

EY is seeking a senior leader to drive end-to-end core system implementation programs within the insurance and financial services sector. You will manage complex transformations across policy administration, claims, billing, underwriting, and customer servicing platforms.

You will align business and IT objectives, establish governance, and oversee vendor selection, system evaluation, and cross-functional delivery. Strong leadership and cross-border program experience are essential.