Full-Time
Job Description
We arelooking for a hands-on, customer-facing Microsoft Copilot Solution SalesSpecialist to grow Copilot adoption across our Enterprise Commercial (EC) andSMC/SMB customers. This is not a licence-only sales role. The successfulcandidate will create awareness, show customers what Copilot can actually dofor their business, and turn interest into real, everyday usage.
You willcombine consultative selling with the ability to present and demonstrate AIconfidently, and you will understand customer business processes well enough toapply Microsoft 365 Copilot, Copilot Studio and related AI solutions where theycreate the most value, supported by Noventiq Professional Services.
Four KeyFocus Areas
Key Focus
What It Means
1. Drive Customer Awareness & Usage
Build market awareness of Microsoft Copilotand move customers beyond licence purchase to active, measurable daily usage.
Personally present, build and demo keyCopilot AI functions (M365 Copilot, Copilot Studio agents) and sharepractical, industry-relevant use cases.
3. Present Across All Customer Levels
Deliver confident, tailored presentations toC-suite, business heads, IT teams and end users.
4. Understand Customer Processes
Learn how the customer's business runs, thenapply the right technology to improve those processes and deliver clearbusiness outcomes.
KeyResponsibilities
- Run awareness campaigns, briefings, events andworkshops to build customer interest in Microsoft Copilot and AI-poweredproductivity.
- Drive adoption after the sale by working withcustomers on rollout, user enablement and change management so that licencesturn into active usage.
- Track usage and adoption with customers,identify low-usage areas and act to improve them.
- Use Microsoft funding programmes, assessmentsand incentives to speed up customer adoption.
2. Present & Build CopilotAI Functions, Share Use Cases
- Personally demonstrate key Copilotcapabilities in Word, Excel, PowerPoint, Outlook and Teams, as well as CopilotStudio agents and automation.
- Build simple, relevant demos andproof-of-concepts based on the customer's own scenarios.
- Build and share a library of practical usecases by function (Sales, Finance, HR, Operations, Customer Service) and byindustry.
- Work with Presales and Solution Architects ondeeper technical workshops and AI transformation roadmaps.
3. Present Effectively to AllLevels of the Customer
- Lead executive-level conversations on businessoutcomes, ROI, productivity gains and AI strategy.
- Explain governance, security, data readinessand licensing clearly to IT and technical stakeholders.
- Run hands-on sessions for business users andchampions that show them how to use Copilot in their daily work.
- Turn complex technical concepts into simple,business-value messages suited to each audience.
4. Understand Customer Processes& Apply the Right Technology
- Run discovery sessions to map the customer'sbusiness processes, pain points and AI readiness.
- Identify where Copilot, Power Platform,Dynamics 365 Copilot or Azure AI can improve efficiency, decision-making andemployee experience.
- Propose tailored solutions and a practicaladoption roadmap linked to measurable business results.
- Own the Microsoft Copilot and AI business forthe assigned territory and customer segment.
- Manage the full sales cycle from opportunityidentification to closure, with accurate pipeline, forecasting and CRMreporting.
- Achieve revenue, gross profit and Copilotadoption targets.
- Work with Microsoft Malaysia, regionalstakeholders, partner managers and internal Modern Work, Data & AI,Security and Professional Services teams on co-sell, planning and delivery.
- Stay current on Copilot innovation, GenerativeAI trends, Microsoft licensing and competitor moves, and share this knowledgeinternally to build Noventiq's AI sales capability.
Experience
- 3–5 years in technology solution sales, SaaS,cloud, software sales or digital transformation consulting.
- Proven record of meeting or exceeding salestargets.
- Experience with Enterprise and/or SMC/SMBcustomers.
- Experience selling Microsoft technologies,business applications, cloud or workplace transformation solutions is stronglypreferred.
Knowledge
Strongworking knowledge of one or more of the following:
- Microsoft 365 Copilot and Microsoft Copilot Studio
- Microsoft 365 and Digital WorkplaceTransformation
- Azure OpenAI Services, Microsoft Fabric andwider Data & AI solutions
Skills
- Presentation & demonstration: Confident presenter who can engage executives, IT and end usersequally well.
- Hands-on AI skills: Able to demo and build Copilot use cases live, not only talk aboutthem.
- Business process thinking: Understands how businesses operate and links technology to processimprovement.
- Commercial acumen: Strong consultative, negotiation and deal-closing skills.
- Relationship building: Excellent communication and stakeholder management.
Education & Certifications
- Bachelor’s degree in business, InformationTechnology, Computer Science, Engineering or a related field.
- Microsoft certifications are highly desirable,for example Microsoft 365 Fundamentals (MS-900), Azure AI Fundamentals (AI-900)and Power Platform Fundamentals (PL-900), or other Copilot and AI-relatedcredentials.