COO Analyst

MR DIY Malaysia; Seri Kembangan; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading home improvement retailer in Malaysia is seeking a COO Office Analyst to drive process improvements and support the COO. Responsibilities include operational analysis, market research, project management, and collaboration with regional teams to promote international growth. Candidates should have a Bachelor's degree, strong analytical skills, and 3+ years in finance or operations analysis. Proficiency in tools like Excel and Power BI is essential, alongside excellent communication skills.

Qualifications

• 3+ years of experience in financial or operations analysis, consulting, or international business expansion.
• Strong analytical skills with proficiency in relevant tools.
• Knowledge of retail operations and market entry strategies.

Responsibilities

• Evaluate performance metrics across markets to identify growth opportunities.
• Conduct market analysis for global expansion strategies.
• Assist in planning international expansion initiatives.
• Analyze trends and customer behavior for strategic decisions.
• Prepare reports and presentations on performance for leadership.
• Collaborate with regional teams for operational alignment.
• Identify inefficiencies and recommend solutions.
• Assess risks in operations and propose strategies.

Skills

Financial analysis

Operations analysis

Problem-solving

Communication

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration or related field

First class honours from top universities

Tools

Excel

Power BI

Tableau

Job description

Job Summary

As a COO Office Analyst at Mr DIY, you will play a pivotal role in supporting the Chief Operating Officer by analyzing business operations and driving process improvements, with a strong focus on international expansion. This position involves detailed market research, cross‑functional collaboration, and data‑driven decision‑making to support the company’s growth strategies across new and existing markets.

Key Responsibilities

• Operational Analysis: Evaluate performance metrics across local and international markets to identify growth opportunities and operational efficiencies.
• International Expansion: Conduct market analysis, feasibility studies, and competitive benchmarking to support global market entry and expansion strategies.
• Project Management: Assist in planning and executing international expansion initiatives, ensuring alignment with company goals and timelines.
• Market Research: Analyze global retail trends, customer behavior, and regulatory landscapes to inform strategic decisions.
• Reporting: Prepare comprehensive reports, dashboards, and presentations on operational performance and expansion progress for the COO and senior leadership.
• Stakeholder Coordination: Collaborate with regional teams to align operational processes and ensure seamless execution of international projects.
• Process Optimization: Identify inefficiencies in workflows across markets and recommend solutions to improve productivity and cost-effectiveness.
• Risk Assessment: Identify potential risks in international operations and propose mitigation strategies to support sustainable growth.

Job Requirements

• Bachelor’s degree in Business Administration, International Business, Engineering, Economics, or a related field.
• First class honours from top universities will have added advantage.
• 3+ years of experience in financial analysis, operations analysis, consulting, or roles involving international business expansion.
• Strong analytical and problem‑solving skills with proficiency in tools like Excel, Power BI, or Tableau.
• Knowledge of international retail operations, market entry strategies, and regulatory compliance.
• Excellent communication and presentation skills, with experience engaging senior stakeholders.
• Ability to work in a fast‑paced, cross‑functional, and multicultural environment.
• Proficiency in additional languages is an advantage.