Contracts Specialist

Clutter; Shah Alam; On-site; MYR 60,000 - 100,000; Full time

Job summary

Iron Mountain is seeking an assertive Contracts Specialist in Malaysia to partner with the Sales team, manage the lifecycle of commercial agreements, and ensure compliance and accuracy. You will handle routine-to-mid-complexity contracts from request through execution, applying playbooks and maintaining strict governance throughout the process.

The role demands 3+ years of relevant experience in a corporate setting, strong English communication, and proficiency with Salesforce and CLM tools.

Qualifications

• 3+ years in contracts administration, junior/mid-tier paralegal, legal secretary, or deal desk in a corporate setting.
• Strong governance knowledge: DOA matrices and standard playbooks.
• Meticulous reading and attention to detail when handling lengthy contracts and reviews.

Responsibilities

• Oversee end-to-end contract execution (MSAs, SOWs, amendments, variations, renewals) within SLA timelines.
• Advise Sales on Salesforce submissions, workflows, and contract procedures while securing required approvals.
• Conduct line-by-line reviews of long-form agreements to fix pricing discrepancies and missing schedules.
• Execute pre-approved redlines and draft routine communications and variations within DOA guidelines.
• Escalate complex legal or commercial risks to Senior Legal Counsel and enforce internal approval matrices.

Skills

Reading stamina

Detail-oriented

Assertive communication

English proficiency

Tools

Salesforce

CLM tools

DocuSign

MS Word (Track Changes)

Google Workspace

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an assertive, detail-driven Contracts Specialist to join our Global Commercial Support Services team.

In this pivotal operational role, you will partner directly with our Sales team to power deal velocity while safeguarding company governance. By managing routine-to-mid-complexity commercial agreements from initial request to final execution, you’ll ensure our business moves fast without compromising compliance or accuracy. Here, your precision, reading stamina, and matrix governance expertise will help maintain the seamless, trustworthy operations that drive our commercial success.

What You’ll Do

• Oversee Contract Execution: Manage the end-to-end processing of commercial contracts (MSAs, SOWs, amendments, variations, novations, and renewals) within established SLA turnaround times.

• Guide Sales Stakeholders: Serve as the primary operational partner for Sales reps, advising on Salesforce submissions, workflows, and contract procedures while ensuring all required internal business approvals are met before execution.

• Deliver Detailed Contract Reviews: Conduct exhaustive, line-by-line contract reviews including long-form agreements (100+ pages)to correct pricing discrepancies, missing schedules, or non-standard terms.

• Apply Playbooks & Draft Variations: Execute pre-approved redlines and draft routine customer communications, variations, and novations within strict Delegation of Authority (DOA) guidelines.

• Maintain Governance & Escalation: Enforce internal approval matrices, demonstrating the assertiveness required to push back on Sales teams when requests breach guardrails, while promptly escalating complex legal or commercial risks to Senior Legal Counsel.

What You’ll Bring

• Experience: 3+ years of experience as a Contracts Administrator, Junior/Mid-tier Paralegal, Legal Secretary, or Deal Desk Specialist in a corporate environment. (Note: This is an operational contract execution role and is not intended for practicing legal advocates or attorneys).

• Governance Discipline: Strong knowledge of commercial contract provisions, Delegation of Authority (DOA) matrices, and standard fallback playbooks.

• Reading Stamina & Detail Precision: Meticulous attention to detail with proven reading stamina for navigating lengthy, complex legal and commercial documents without missing line-item errors.

• Assertive Communication: Exceptional interpersonal skills in English, with the confidence to balance customer service alignment with strict policy enforcement and Sales pushback.

• Tool Fluency: Hands-on proficiency with Salesforce, enterprise CLM tools, DocuSign, Microsoft Word (Track Changes), and Google Workspace.

Category: Sales Operations Group