Contract Telesales Specialist - Fast-Paced, Results-Driven

CelcomDigi; Subang Jaya; On-site; MYR 20,000 - 38,000; Full time

Job summary

CelcomDigi Hub, Subang Jaya is seeking a Telesales Agent for a third-party contract role. You will deliver prepared sales scripts to persuade customers to purchase products or services, explain offerings, and capture customer information into our systems.

You should be confident in cold calling, fluent in English and Bahasa Malaysia, with Mandarin as a plus. Prior sales or telemarketing experience is an advantage, and you must work well in a team and adapt to changing campaigns.

Qualifications

• Minimum education qualification: SPM.
• Experience in sales or telemarketing will be an added advantage.
• Able to communicate in English and Bahasa Malaysia; Mandarin is a plus.

Responsibilities

• Deliver sales scripts to persuade customers to purchase products or services.
• Explain products and prices; answer customer questions.
• Obtain and record customer information and payments in our systems.
• Comply with procedures, rules and regulations; report changes.
• Contribute to team goals by achieving results.
• Complete tasks and call lists assigned.

Skills

Cold calling

Customer service

Interpersonal skills

Sales motivation

Team player

Adaptability

Multitasking

Education

SPM

Job description

CelcomDigi Hub, Subang Jaya is seeking a Telesales Agent for a third-party contract role. You will deliver prepared sales scripts to persuade customers to purchase products or services, explain offerings, and capture customer information into our systems.

You should be confident in cold calling, fluent in English and Bahasa Malaysia, with Mandarin as a plus. Prior sales or telemarketing experience is an advantage, and you must work well in a team and adapt to changing campaigns.