Sales Executive - Perak (Taiping)

CelcomDigi; Taiping; On-site; MYR 36,000 - 60,000; Full time

Job summary

CelcomDigi Berhad is seeking a Sales Executive (Sales Channel Management) to drive revenue by managing channel partners, retailers and agents across assigned clusters. You will implement channel strategies, train partners, and monitor performance to achieve targets.

You will work closely with the Sales & Distribution team to expand the dealer network, deliver product trainings, and provide frontline support while maintaining strong brand visibility and customer focus.

Qualifications

• Minimum SPM qualification required; Diploma or Degree in Public Relations and Communications is an added advantage.
• Experience in sales and dealing with dealers and channels is preferred.
• Strong interpersonal and communication skills and target-driven approach.

Responsibilities

• Serve as area owner for Telco Prepaid and Postpaid under Open Channel and Modern Trade categories.
• Monitor competitor activities and report on programs and presence within assigned clusters; recommend Quick Win strategies to stay competitive.
• Ensure healthy cluster performance in alignment with the Sales & Distribution team's pyramid health guidelines.
• Drive achievement of sales targets, including reload volumes and quality activations, contributing to revenue growth.
• Maintain strong brand visibility and presence of CelcomDigi within the assigned clusters.
• Conduct regular sales visits following the 4-Step Sales Call approach to engage dealers and frontliners effectively.
• Expand the dealer base by identifying, recruiting, and nurturing potential dealer touchpoints.
• Participate in on-ground initiatives, including events, roadshows, and roving campaigns, to support sales and brand engagement.
• Provide first-level support by troubleshooting dealer and frontliner inquiries related to systems, products, and services.

Skills

Interpersonal communication

Bahasa Malaysia fluency

Willingness to travel

Education

Minimum SPM qualification

Diploma or Degree in Public Relations and Communications

Job description

CelcomDigi Berhad (Registration No. 199701009694 (425190-X)) is Malaysia's widest and fastest network with more than 20 million users on our network. Officially established on 30th November 2022, we aim to serve the growing digital needs of our customers by leveraging our newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience powered by over 4,000 top industry experts. We have clearly defined ambitions to advance the nation, inspire Malaysian society, and be a leader in inclusion and responsible business practices.

Job Summary

The Sales Executive (Sales Channel Management) is responsible for driving sales performance through effective engagement and support of assigned sales channels. This includes managing relationships with channel partners, retailers, and agents to ensure sales targets are met. The role involves executing channel strategies, monitoring sales activities, providing product training, and ensuring alignment with company objectives. The ideal candidate will be proactive, target-driven, and skilled in both relationship management and sales execution.

Job Responsibilities

Serve as the area (state) owner for all Telco Prepaid and Postpaid businesses under the Open Channel and Modern Trade categories.

Monitor and report on competitor activities, programs, and presence within assigned clusters. Evaluate their effectiveness, threats, and opportunities, and recommend Quick Win strategies to ensure CelcomDigi remains competitive.

Ensure healthy cluster performance in alignment with the Sales & Distribution team's pyramid health guidelines.

Drive achievement of sales targets, including reload volumes and quality activations, contributing to overall revenue growth.

Maintain strong brand visibility and presence of CelcomDigi within the assigned clusters.

Conduct regular sales visits following the 4-Step Sales Call approach to engage dealers and frontliners effectively.

Expand the dealer base by identifying, recruiting, and nurturing potential dealer touchpoints.

Actively participate in on-ground initiatives, including events, roadshows, and roving campaigns, to support sales and brand engagement.

Provide first-level support by troubleshooting dealer and frontliner inquiries related to systems, products, and services.

Job Requirements

1 year 3rd Party Outsourced Contract.

Minimum SPM qualification; Diploma or Degree in in public relations and communications is an added advantage, especially in managing stakeholder engagement, dealer relationships, and brand representation.

Experience in sales, particularly in working with dealers, distribution channels, and telco operations.

Strong interpersonal and communication skills with the ability to build and maintain relationships with dealers and channel partners.

Results-oriented, proactive, and able to work independently with minimal supervision.

Willing to travel within assigned territories and work outdoors, including weekends and public holidays when required.

Familiarity with sales performance metrics and reporting.

Basic knowledge of Telco prepaid and postpaid products and services.

Must possess own transport and a valid driving license.

Fluent in Bahasa Malaysia; proficiency in English and/or other local dialects is a plus.

Tech-savvy with the ability to troubleshoot basic system/product issues for dealers.

At CelcomDigi, we aspire to be Malaysia's leading telco-tech company — the nation's digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It's about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you'll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let's advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia's Most Preferred Employer at the GRADUAN Brand Awards.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.

Telecommunications & Internet Service Providers 1,001-5,000 employees

CelcomDigi is Malaysia’s largest mobile network operator with more than 20.4 million users on its network. The company aims to serve the growing digital needs of its customers by leveraging its newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience powered by over 3,800 top industry experts. The company has clearly defined ambitions to advance the nation, inspire Malaysian society, and be a leader in inclusion and ESG practices.

CelcomDigi is Malaysia’s largest mobile network operator with more than 20.4 million users on its network. The company aims to serve the growing digital needs of its customers by leveraging its newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience powered by over 3,800 top industry experts. The company has clearly defined ambitions to advance the nation, inspire Malaysian society, and be a leader in inclusion and ESG practices.

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