Content Moderator – Mandarin

Cognizant Malaysia; Subang Jaya; On-site; MYR 22,000 - 33,000; Full time

Job summary

Cognizant Malaysia is seeking a detail-oriented content reviewer in Subang Jaya to ensure online content complies with client policies. You will examine user-generated and editorial content across text, images, and media, applying guidelines to decisions.

The role focuses on understanding policies, identifying risk, and proposing improvements while maintaining accuracy and timeliness in a fast-paced online environment.

Job description

• Moderate content to ensure accurate and precise decision is applied in the online space in compliance with client’s policies and guidelines
• Gaining full understanding and in-depth knowledge of client policies and guidelines
• Reviewing user generated content and editorial generated content including but not limited to text, images, audios, videos
• Review sensitive content, sometimes involving graphic or otherwise disturbing text/videos/images
• Identifying improvement opportunities and ...