Content Moderator

Genpact; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

Genpact in Kuala Lumpur is seeking a junior content reviewer to help rate and classify video, audio, text, and image content in line with company policies. You will work with a compliance-focused team to ensure unbiased labeling, maintain professional standards, and grow with a global professional services firm.

The role requires a bachelor degree and 0-1 year experience, and offers a dynamic work environment, exposure to data labeling for AI projects, and opportunities for career progression in

Qualifications

• Bachelor degree required or equivalent.
• 0-1 year of work experience in a reputed company.
• Understanding of workflow and tools for services.
• Ability to work objectively and professionally.

Responsibilities

• Review content for compliance with policies and rate for categorization.
• Rate, classify, annotate datasets for ML purposes.
• Maintain neutral mindset while reviewing digital content.

Skills

Bachelor degree

0-1 year experience

Workflow tools

Social media savvy

Professionalism

Education

Bachelor degree

Tools

Workflow tools

Job description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Responsibilities:

• Actively listen & review content for Inappropriate Language, Intent, Title / Thumbnails and other content for compliance to our policies and be able to rate them on multiple parameters to categorize the content.
• Review, Rate, Classify, annotate, categorize, group or label content related to video, audio, text, image, documents or other relevant data based on defined guidelines to generate data sets for classification, production and machine learning purposes.
• Neutral mind-set to digital content that needs classification & policy review.

Qualifications

• Under graduate / Bachelor degree with 0-1 years of work experience in a reputed company
• Should have solid understanding of workflow, tools used for providing services
• - Experience working as an Agent in same/similar workflows
• Social media savvy
• Demonstrated stable job tenure
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs
• Highest level of professionalism and self-motivation

Preferred qualifications

• Neutral mind-set to digital content that needs classification & policy review
• Strong emotional intelligence and resilience

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.