Consultant, Technology

Rogue Asia Sdn Bhd; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

EPF & SOCSO

Performance bonus

Job summary

Rogue Asia Sdn Bhd is seeking a Senior Consultant to work with senior leadership on high-impact initiatives and turn complex challenges into practical solutions for clients and the business.

This hands-on, client-facing role shapes solutions with the sales team, guides delivery, and tackles high-priority projects that move the company forward. Strong business analysis and stakeholder engagement are essential to success.

Qualifications

• Diploma or degree in IT or related field.
• 4 to 6 years in IT consulting, presales or solution consulting.
• Strong business analysis skills: running workshops, capturing requirements and mapping processes.
• Experience with enterprise workflow or service management platform, such as Freshservice, ServiceNow, Salesforce, BMC or Jira Service Management.
• Experience scoping and estimating large or multi-phase projects.
• Structured approach to problems, with the habit of asking good questions before proposing a solution.
• Confident presenting and demonstrating to technical teams and business stakeholders.
• Strong fluency in English and Bahasa Malaysia. Mandarin and/or Cantonese is an advantage.

Responsibilities

• Run discovery sessions and demos with customer stakeholders.
• Support sales team to qualify opportunities and shape deal strategy.
• Scope and estimate the work and prepare the technical part of proposals and tenders.
• Help run requirements workshops with stakeholders across teams and countries.
• Capture and prioritise requirements, and map current and future processes.
• Co-design the solution with the delivery architect.
• Stay current on our platforms, their releases and roadmaps, and act as the go-to expert for sales and delivery.
• Improve presales and handover to delivery, including scoping templates and estimating models.
• Keep learning, including relevant certifications as the practice grows into new solutions.
• Take on cross-functional projects that support the company’s growth priorities.

Skills

Business analysis

Workshop facilitation

Requirements gathering

Process mapping

English language

Bahasa Malaysia

Mandarin/Cantonese advantage

Education

Diploma or degree in IT or related field

Tools

Freshservice

ServiceNow

Salesforce

BMC

Jira Service Management

Job description

Rogue Asia is a Malaysian IT solutions company and system integrator, with a Singapore entity, and is ISO 27001 certified. Our infrastructure business delivers connectivity, SD-WAN, network, Wi-Fi, cybersecurity and unified voice, with managed services run from our NOC and helpdesk. Our platform business sells software with services across ITSM, ITOM, ITAM, AI-driven CX and custom-developed platforms. Our strongest sectors are large enterprises, financial services and insurance, telecommunications, developers, education and retail.

Job Summary

Bring your curiosity, your consulting instincts and your drive to make an impact. As a Senior Consultant, you will work alongside senior leadership on the initiatives that matter most, turning complex challenges into solutions our clients and our business can build on.

The role is a hands-on, client-facing consultant who works closely with senior leadership. The role shapes and wins solutions with our sellers, helps carry them into delivery, and takes on the high-priority projects that move the business forward.

Responsibilities

Run discovery sessions and demos with customer stakeholders.

Support sales team to qualify opportunities and shape deal strategy.

Scope and estimate the work and prepare the technical part of proposals and tenders.

Delivery

Help run requirements workshops with stakeholders across teams and countries.

Capture and prioritise requirements, and map current and future processes.

Co-design the solution with the delivery architect

Solution Expertise

Stay current on our platforms, their releases and roadmaps, and act as the go-to expert for sales and delivery.

Improve presales and handover to delivery, including scoping templates and estimating models.

Keep learning, including relevant certifications as the practice grows into new solutions.

Special projects

Take on cross-functional projects that support the company’s growth priorities.

Support major bids and strategic deals where extra expertise is needed.

Help develop and launch new solutions and services.

Identify and drive improvements to how we work, from processes to tools.

Key Performance Indicators

Proposals that are delivered on time and help win deals.

Quality of business analysis outcomes.

Measurable improvements across the organisation from the initiatives lead or supported.

Qualifications

Diploma or degree in IT or related field.

4 to 6 years in IT consulting, presales or solution consulting.

Strong business analysis skills: running workshops, capturing requirements and mapping processes.

Experience with enterprise workflow or service management platform, such as Freshservice, ServiceNow, Salesforce, BMC or Jira Service Management.

Experience scoping and estimating large or multi-phase projects.

Structured approach to problems, with the habit of asking good questions before proposing a solution.

Confident presenting and demonstrating to technical teams and business stakeholders.

Strong fluency in English and Bahasa Malaysia. Mandarin and/or Cantonese is an advantage.

Preferred Qualifications

ITSM: ITIL processes (incident, problem, change and request), SLA and service catalogue design, and ITIL certification.

ITAM: asset lifecycle management, discovery and inventory tools, software licence management and/or CMDB modelling.

Technical certifications in enterprise workflow or service management platforms.

Competitive basic salary plus a performance bonus tied to supported wins.

Medical and insurance coverage, EPF and SOCSO.

Exposure to leading software vendors and enterprise customers across Malaysia and APAC.

A lean, close-knit team where your results are visible and rewarded.

A people-first culture that invests in your learning and career growth, with room to take on bigger roles as the business grows.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Computer Software & Networking 11-50 employees

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have in the IT industry?

Here at Rogue Asia Sdn Bhd, our mission goes beyond providing technology solutions. We help our clients achieve the highest level of operational excellence so they can focus on what matters - their core business. Through our comprehensive range of services, we ensure our clients stay ahead in the ever-changing technology landscape and maximize their overall success. Rogue Asia Sdn Bhd provides a variety of innovative and comprehensive IT solutions. We deliver quality services in the most efficient way, and our experts will work collaboratively with you to customize our offerings to your particular needs. Our core focus will be on IT Service Management ( helpdesk) and Customer Support Management software solutions and we are also venturing into IT Infra businesses based on requirements given by clients.

Here at Rogue Asia Sdn Bhd, our mission goes beyond providing technology solutions. We help our clients achieve the highest level of operational excellence so they can focus on what matters - their core business. Through our comprehensive range of services, we ensure our clients stay ahead in the ever-changing technology landscape and maximize their overall success. Rogue Asia Sdn Bhd provides a variety of innovative and comprehensive IT solutions. We deliver quality services in the most efficient way, and our experts will work collaboratively with you to customize our offerings to your particular needs. Our core focus will be on IT Service Management ( helpdesk) and Customer Support Management software solutions and we are also venturing into IT Infra businesses based on requirements given by clients.