Concierge - Valet, Hyatt Centric City Centre Kuala Lumpur

Hyatt Centric City Centre Kuala Lumpur; Kuala Lumpur; On-site; MYR 27,000 - 40,000; Full time

Job summary

Hyatt Centric City Centre Kuala Lumpur is seeking a Concierge - Valet to support the smooth running of the department, delivering the brand’s distinctive guest service and safely parking guests’ vehicles.

Ideal candidates have a hospitality diploma, at least 2 years in a luxury hotel valet role, a Class D license, and the stamina to stand for long periods; Malaysian citizen or PR preferred.

Qualifications

• Ideally a relevant diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience as a Concierge - Valet in a luxury hotel brand.
• Valid driving license - Class D (mandatory).
• Able to drive manual and automatic vehicles.
• Physically fit to stand or walk for extended periods.
• Good problem solving, administrative and interpersonal skills.
• Malaysian citizen or Permanent Resident of Malaysia preferred due to work permit restrictions.

Responsibilities

• Provide exceptional customer service and safely park guests' vehicles in the assigned valet parking area.
• Assist with the efficient running of the Concierge department in line with Hyatt International's brand standards.

Skills

Customer service

Interpersonal skills

Problem solving

Hospitality

Education

Diploma in Hospitality or Tourism management

Job description

Concierge - Valet, Hyatt Centric City Centre Kuala Lumpur

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Concierge - Valet is responsible to provide an exceptional customer service and safely park the customer's vehicles in the assigned valet parking area.

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Concierge - Valet is responsible to provide an exceptional customer service and safely park the customer's vehicles in the assigned valet parking area.

Qualifications

• Ideally with a relevant diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience as a Concierge - Valet in a luxury hotel brand.
• Valid driving license - Class D (mandatory)
• Proven ability to drive manual and automatic vehicles
• Physically fit and able to stand or walk for extended periods
• Good problem solving, administrative and interpersonal skills are a must.
• Due to the Malaysian government work permit restrictions, we regret to inform that only Malaysian citizen or Permanent Resident of Malaysia will be considered.