Community manager (arts/craft instructor) – full time & part time

Happyhourclub; Malaysia; Presencial; MYR 20.088 - 31.248; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uniform provided

Staff meals

Overtime allowance

Employee discounts on café/workshop

Bonuses for full-time

Annual and medical leave

EPF SOCSO & EIS contributions

Descripción de la vacante

Happy Hour Club invites friendly, hands-on individuals to join our community as Community Managers / Arts & Craft Instructors in Malaysia. You’ll welcome customers, guide them through DIY activities like pottery painting, teddy building, and ceramic painting, and help run daily workshop operations in a vibrant cafe and studio.

We offer full-time and part-time roles, six days a week for full-time staff, with uniform provided, staff meals, and opportunities for growth.

Formación

• Excellent communication and people skills — you are approachable, friendly, and enjoy engaging with customers.
• Responsible, punctual, and able to complete tasks properly.
• Eager to learn, adaptable, and open to trying new creative activities.
• Detail‑oriented and careful, especially with customer items and packaging.

Responsabilidades

• Welcome customers warmly and help them feel comfortable from arrival.
• Guide customers through DIY experiences such as pottery painting, teddy building, ceramic painting, sculpture painting, and other activities.
• Explain activity steps clearly and help customers understand how to enjoy their session within the timeframe.
• Set up DIY stations before each session with tools, materials, samples, and instructions.
• Reset and clean stations after each session for the next customers.
• Assist with daily customer flow, bookings, walk-ins, and inquiries.
• Support artwork logistics by labeling, recording, storing, packing, and handing over items.
• Maintain a clean, organized space in workshop and cafe areas.
• Follow opening/closing checklists and SOPs.
• Prepare and serve simple food and beverages when needed.
• Support group workshops, parties, corporate events, and special activities.
• Work with Store Manager and team to complete daily tasks.
• Ensure safety guidelines and workshop procedures are followed.

Conocimientos

Communication skills

People skills

Patience

Teamwork

Descripción del empleo

Join Our Creative Family at Happy Hour Club Cafe & DIY Workshop!

Are you friendly, responsible, hands‑on, and full of positive energy? Do you enjoy working with people, helping customers, and being part of a creative environment?

Happy Hour Club Cafe & DIY Workshop is looking for dedicated Full-Time and Part-Time Community Managers / Arts & Craft Instructors to join our growing team.

As a Community Manager, you will be part of the front‑line team that brings the HHC experience to life. You will guide customers through our DIY activities, prepare workshop stations, support daily floor operations, help maintain a clean and welcoming space, and make sure every customer has a smooth and memorable experience.

This role is perfect for someone who enjoys interacting with customers, staying hands‑on, learning new creative activities, and working as part of a fun, fast‑moving team.

What You’ll Be Doing:

Welcome customers warmly and help them feel comfortable from the moment they arrive.

Guide customers through HHC’s DIY experiences such as pottery painting, teddy building, ceramic painting, sculpture painting, and other new creative activities.

Explain activity steps clearly and help customers understand how to enjoy their session within the designated timeframe.

Set up DIY stations before each session, including tools, materials, samples, instructions, packaging items, and other workshop essentials.

Reset and clean workshop stations after each session so the next customers can enjoy a fresh and comfortable setup.

Assist with daily customer flow, bookings, walk‑ins, customer enquiries, and general floor support.

Help manage customer items such as pottery pieces, teddy products, craft items, artwork labels, packaging, storage, and collection arrangements.

Support artwork logistics by making sure customer items are labelled, recorded, stored, packed, and handed over carefully.

Maintain a clean, organized, and welcoming space in both the workshop and café areas.

Follow daily opening and closing checklists to keep the store ready, presentable, and running smoothly.

Prepare and serve simple food and beverages when needed.

Support group workshops, birthday parties, private events, corporate bookings, and special activities by helping with setup, customer guidance, packing, and floor flow.

Work together with the Store Manager / Supervisor and other team members to complete daily tasks properly.

Follow HHC’s SOPs, service standards, safety guidelines, and workshop procedures.

Help keep tools, materials, supplies, and customer areas neat, clean, and easy for the team to use.

Provide friendly and helpful customer service so every visitor leaves with a smile and happy memories.

What We’re Looking For:

Excellent communication and people skills — you are approachable, friendly, and enjoy engaging with customers.

Responsible, punctual, and able to complete tasks properly.

Eager to learn, adaptable, and open to trying new creative activities.

Fun, friendly, patient, and full of positive energy.

Detail‑oriented and careful, especially when handling customer items, artwork, labels, and packaging.

Able to follow instructions, SOPs, and daily checklists.

A strong team player who works well with others and supports the team during busy periods.

Comfortable working in a hands‑on environment where you may need to guide customers, clean stations, prepare materials, pack items, and support café duties.

Calm and helpful when customers need assistance or clarification.

No specific arts and crafts background is needed, but a love for creativity, lifestyle experiences, and DIY activities is a huge plus.

Flexible schedule — available to work weekends and public holidays.

Someone who enjoys creating good experiences for customers and takes pride in keeping the space clean, organized, and welcoming.

This Role Is For You If You:

Enjoy talking to people and helping customers.

Like hands‑on work and creative activities.

Are patient when guiding beginners.

Can stay cheerful and helpful during busy days.

Like keeping things neat, clean, and organized.

Are willing to learn and follow the right way of doing things.

Enjoy being part of a team instead of working alone.

Want to work in a fun, creative, and community‑focused environment.

Uniform provided — look good, feel good!

Full-time and part-time positions available.

6 working days per week for full‑time team members.

Work hours: 10:30 am – 7:00 pm or 9:30 am – 6:00 pm.

Staff meals and overtime allowance.

Employee discounts on all café and workshop products.

Structured training program to grow your skills.

Clear pathways for career advancement.

Bonuses for full-time employees.

Annual and medical leave for full‑time team members.

EPF, SOCSO & EIS contributions for full‑time employees.

Please state whether you’re applying for a full‑time or part‑time Community Manager / Arts & Craft Instructor role in the subject line.

Due to high application volumes, only shortlisted candidates will be contacted for an interview. We appreciate your understanding!

We can’t wait to welcome you to the Happy Hour Club family — where creativity and community come together!