Commercial Excellence Lead — SFE & Analytics

Takeda

Petaling Jaya

Hybrid

MYR 180,000 - 320,000

Full time

43 hours ago
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Job summary

Takeda in Malaysia and Indonesia seeks a dynamic specialist to drive Sales Force Effectiveness and Commercial Excellence for vaccines. You will partner with leadership to implement segmentation, territory planning, CRM enhancements and performance analytics, while advancing omnichannel engagement and digital adoption.

The role spans Malaysia and Indonesia, requiring strong cross‑functional collaboration and governance.

Qualifications

  • Bachelor’s degree in business, science, pharmacy, healthcare, analytics or related field.
  • Minimum 5 years’ experience in sales force effectiveness, commercial analytics or related roles.
  • Strong knowledge of CRM systems and BI/reporting tools; experience with Veeva or similar platforms.

Responsibilities

  • Translate business priorities into SFE, CRM, analytics, incentive and omnichannel initiatives.
  • Design and maintain segmentation, targeting and territory planning strategies.
  • Lead performance dashboards and field productivity tools; ensure governance and accuracy.
  • Provide training and change management to maximise adoption of digital tools.
  • Collaborate across Malaysia and Indonesia to harmonise practices and regional alignment.

Skills

Sales force effectiveness
CRM & BI platforms
Analytics & insights
Omnichannel engagement
Stakeholder management

Education

Bachelor’s degree in business, science, pharmacy, healthcare, analytics, information systems or related

Tools

Veeva CRM
Power BI
CRM/dashboards

Job description

Takeda in Malaysia and Indonesia seeks a dynamic specialist to drive Sales Force Effectiveness and Commercial Excellence for vaccines. You will partner with leadership to implement segmentation, territory planning, CRM enhancements and performance analytics, while advancing omnichannel engagement and digital adoption.

The role spans Malaysia and Indonesia, requiring strong cross‑functional collaboration and governance.

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