Commercial & Business Operations Coordinator

Adecco; Selangor; On-site; MYR 67,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Leave entitlement

Statutory contribution

Job summary

Jora Malaysia is seeking a Commercial & Business Operations Coordinator to provide operational, commercial, and admin support to core business teams. You will bridge project execution with daily business, assist with channel operations, SISO flows, and financial tracking while collaborating with local stakeholders.

The role requires 1–3 years in commercial operations or related fields, strong Excel/SharePoint skills, and a proactive, hands-on attitude.

Qualifications

• Foundational understanding of commercial processes (channel management, SISO flows) and basic financial scope (budget tracking, PO management).
• Structured and organized with ability to manage multiple tasks concurrently without dropping balls.
• Strong interpersonal skills with the confidence to follow up with stakeholders and senior teams for deliverables.
• Proficient in productivity and enterprise tools (Excel, SharePoint, MS Teams/Planner).

Responsibilities

• Commercial & Channel Operations Support: provide operational support for commercial management and channel strategies, including coordination and sales/distribution flow administration.
• Monitor and coordinate stock-in/stock-out (SISO) flows, inventory visibility, and related logs to maintain day-to-day alignment.
• Compile commercial reports, track local sales/operational KPIs, and maintain commercial documentation.
• Compile and follow up on local entity data from Project teams across milestones.
• Foundational Finance & Administrative Support: PO tracking, budget monitoring, and invoice-to-procurement coordination.
• Assist entity teams with financial checks, ensuring alignment with local guidelines and project tracking.
• Key User & Project Action Plan Tracking: act as admin contact for Key Users and LA owners; track deliverables and testing schedules.
• Communication & Documentation Management: cascade project updates and maintain repository of documents and process maps.
• Foundational Finance & Administrative Support: PO tracking, budget monitoring and invoicing coordination.
• Key User & Project Action Plan Tracking: manage action items and testing schedules.

Skills

Commercial & Financial Acumen

Structured & Organized

Communicative & Persistent

Tool Savvy

Tools

Excel

SharePoint

MS Teams/Planner

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Commercial & Business Operations Coordinator

Role: Sales & Commercial Operations Coordinator

Working Duration: End of July 2027

Working Day/Hours: Monday - Friday; 9am - 6pm. / Flexible

Salary: Basic up to RM 6000 - RM 8000 (Based on experience + skills) + statutory contribution + leave entitlement + medical insurance

Position Summary

Provide dedicated operational, commercial, and administrative support to the entity’s core business teams (Transformation Directors and Commercial Directors) and Key Users who would incrementally be involved in the deployment of the project. Acting as a bridge between project execution and daily business, this role ensures business continuity by absorbing operational tasks, supporting commercial management (such as channel operations, commercial management and SISO flows), assisting with basic financial tracking, and helping local stakeholders manage their project action plans.

Key Responsibilities

• Commercial & Channel Operations Support:
• Provide operational support for commercial management and channel strategies, including assisting with channel-specific coordination and general sales/distribution flow administration.
• Help monitor and coordinate stock-in/stock-out (SISO) flows, inventory visibility, and related commercial tracking logs to maintain day-to-day business alignment.
• Assist in compiling commercial reports, tracking local sales/operational KPIs, and maintaining commercial documentation.
• Compiling and following up on local entity data as required from Project team throughout various milestones.
• Foundational Finance & Administrative Support:
• Support basic financial scope operations, such as routine purchase order (PO) tracking, budget expenditure monitoring, and invoice-to-procurement coordination.
• Assist entity teams with administrative financial checks, ensuring alignment with local financial compliance guidelines and project tracking requirements.
• Key User & Project Action Plan Tracking:
• Act as the administrative point of contact for entity Key Users and Local Adaptation (LA) owners.
• Track and follow up on project deliverables, open points, action items, and testing schedules (e.g., UAT tracking) assigned to the entity team.
• Communication & Documentation Management:
• Facilitate clear information flow by cascading project updates, process changes, and deadlines from the central program team to entity stakeholders.
• Maintain an organized repository of entity-specific project documents, local process maps, and training materials compliant with program standards.

Skills & Profiles

Technical Proficiency (Tech Savvy)

• Commercial & Financial Acumen: Foundational understanding of commercial processes (channel management, SISO flows) and basic financial scope (budget tracking, PO management).
• Structured & Organized: Exceptionally organized, capable of managing multiple concurrent commercial and project tasks without dropping balls.
• Communicative & Persistent:Strong interpersonal skills with the confidence to professionally follow up with stakeholders and senior team members for deliverables.
• Tool Savvy:Proficient in productivity and enterprise tools (Excel, SharePoint, MS Teams/Planner.

Core Traits & Attributes

• Proactive Problem Solver: Able to anticipate operational bottlenecks, identify missing information, and propose practical solutions.
• People-First & Relationship Builder: Highly approachable, empathetic, and skilled at building rapport quickly across all levels of the business.
• Agility & Resilience: Comfortable adapting to variable workloads and flexible hours (balancing quieter admin days with fast-paced, high-intensity training days), fast changing project timelines, and quick problem solving.
• Exceptional Organizational Skills: Meticulous attention to detail with the capacity to manage competing priorities in a fast-paced transformation environment.
• Can-Do / Hands-On Attitude: Proactive, action-oriented, resilient, and eager to support the team hands-on wherever needed.

Preferred Experience

• Professional Background: 1 to 3 years of experience in commercial operations, sales administration, supply/channel coordination, finance-adjacent administration, or project coordination—ideally within FMCG, retail, beauty, or a fast-paced multinational corporate environment.
• Commercial & Channel Exposure: Practical familiarity with commercial concepts such as order-to-cash workflows, distributor/channel management, stock-in/stock-out (SISO) visibility, or commercial reporting.
• Financial Acumen: Demonstrated experience handling basic financial administrative tasks.
• Systems & Data Literacy: Strong proficiency in Microsoft Excel (data handling, basic tracking sheets) and collaboration tools (SharePoint, MS Teams/Planner). Prior exposure to digital workflows software platform enterprise reporting dashboards is a distinct advantage.
• Cross-Functional Collaboration: Experience working with diverse stakeholders (sales, finance, supply chain, and project teams), showing an ability to bridge operational needs with project demands.

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