Collections Administrative Officer (1 year contract)

Funding Societies Pte Ltd.; Kuala Lumpur; Hybrid; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Flexible vacation

Flexible working

Medical benefits

Mental health initiatives

Tech support with company laptop

Job summary

Funding Societies | Modalku in Kuala Lumpur is seeking a reliable Administrative Assistant to support the Collections team. You will manage clerical tasks, data entry, and coordination to keep operations efficient.

The role requires at least SPM or equivalent, strong MS Office and Google Workspace skills, and the ability to handle confidential information with discretion. The position offers flexible working arrangements and a company laptop to enable productive work.

Qualifications

• At least SPM or equivalent qualification.
• Experience in administrative assistant, receptionist, or data entry.
• Proficient with Microsoft Office, Google Workspace, and quick to learn new software.
• Clear verbal and written communication, strong organization and reliability.

Responsibilities

• Manage filing systems, both physical and digital, for easy retrieval.
• Handle mail, printing, posting invoices/letters, and scan/upload docs.
• High-volume data entry to update customer records and clean duplicates.
• Schedule meetings, manage calendars, and book conference rooms.
• Assist onboarding, prepare presentations, and handle confidential information.

Skills

Microsoft Word

Microsoft Excel (basic)

Google Workspace

Communication

Organization

Reliability

Education

SPM or equivalent

Tools

PowerPoint

Microsoft Word

Excel basic

Job description

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We are looking for a reliable and proactive Administrative Assistant to support the daily operations of our Collections team. In this role, you will handle a variety of clerical and administrative tasks to ensure the department runs efficiently. You will be the primary point of contact for internal administrative needs, allowing our Collections Agents to focus on their core responsibilities.

What will you do:

General Clerical Support

• Manage the department’s physical and digital filing systems, ensuring documents are stored, organized, and retrievable.
• Handle incoming and outgoing mail, including printing, folding, and posting invoices or letters.
• Scan and upload documents into the company database.
• Monitor general office supplies and place orders as needed for the team.

Data Entry & Database Management

• Perform high-volume data entry to update customer records (e.g., updating address changes, phone numbers, or contact names).
• Assist in cleaning up database records to remove duplicates or correct formatting errors.
• Type up meeting minutes and distribute them to the team.

Communication & Coordination

• Answer general departmental phone lines, take messages, and route calls to the appropriate team member.
• Monitor the general team email inbox and forward inquiries to the correct person.
• Schedule team meetings, manage calendar appointments, and assist with conference room bookings.

Team Support

• Assist with the onboarding of new hires by setting up workstations and requesting IT access.
• Prepare basic PowerPoint presentations or Word documents for management review.
• Handle sensitive and confidential information with discretion.

• Job function listed is not exhaustive and can include other responsibilities as assigned.

What are we looking for:

• At least SPM and equivalent
• Has experience in an administrative assistant, receptionist, or data entry role.
• Computer Literacy: Proficient in Microsoft Office Suite (Word, basic Excel), Google Workspace, and comfortable learning new software.
• Communication: Clear verbal and written communication skills.
• Organization: Strong time management skills and the ability to multitask without losing track of details.
• Reliability: Dependable, and able to work independently with minimal supervision.

This is a 1-year contract role.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
• Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.
• Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity.

Interested to know more about us? Learn about our Stories here.