Club Concierge & Guest Services

Genting Malaysia Bhd; Genting Highlands; On-site; MYR 20,000 - 27,000; Full time

Job summary

Genting Highlands Club Assistant role at Genting Malaysia Bhd. The position supports guest services in F&B, front desk, and butler areas within the resort. It is a full-time role based at Genting Highlands with duties centered on guest satisfaction and service delivery.

Requirements include SPM qualification, and preference for a Diploma in Hotel Management, Business Administration, or Marketing, plus customer service experience and strong English communication.

Qualifications

• Minimum SPM required.
• Diploma in Hotel Management, Business Administration or Marketing preferred.
• Experience in customer service is preferred.
• Good command of English and pleasant personality.

Responsibilities

• Handle guest complaints.
• Assist in guest requests in F&B service, front office and butler service.

Skills

Guest handling

Customer service

F&B service

Front office

Education

SPM

Diploma in Hotel Management

Diploma in Business Administration

Diploma in Marketing

Job description

Genting Highlands Club Assistant role at Genting Malaysia Bhd. The position supports guest services in F&B, front desk, and butler areas within the resort. It is a full-time role based at Genting Highlands with duties centered on guest satisfaction and service delivery.

Requirements include SPM qualification, and preference for a Diploma in Hotel Management, Business Administration, or Marketing, plus customer service experience and strong English communication.