Cloud Specialist Engineer (Japanese Speaker)

DXC Technology Company; Petaling Jaya; On-site; MYR 80,000 - 140,000; Full time

Job summary

DXC Technology Company in Malaysia seeks a skilled Cloud Platform Specialist to provide technical expertise across Azure, AWS, GCP, and related services, supporting IT infrastructure through deal lifecycles.

The role emphasizes ITSM alignment, proactive monitoring, documentation, and training. A Bachelor's degree and 4–5+ years of experience are expected, with strong communication and teamwork.

Qualifications

• Bachelor's degree in IT or equivalent experience.
• 4–5+ years in IT operations and infrastructure services.
• Relevant cloud certifications preferred.

Responsibilities

• Provide technical expertise in cloud platform support across lifecycle of deals.
• Administer cloud infra, security, performance, and availability management.
• Support ITSM processes (Incident, Problem, Change, Configuration, Release, Capacity).
• Create training and documentation on areas of expertise.

Skills

Cloud Platform

Azure

AWS

GCP

Terraform

GitHub

Akamai

ITIL/ITSM

Customer-facing

Education

Bachelor's degree in IT

Tools

Azure/AWS/GCP Certifications

Terraform Certification

GitHub Actions

Akamai Certification

Job description

Job Description:Job DescriptionsProvide technical expertise to support IT infrastructure especially in Cloud Platform support (e.g., Cloud (Azure/AWS/GCP/Terraform/GitHub/Akamai, etc.) and related services (e.g., Business Continuity) throughout the lifecycle of a deal in accordance with contractual obligations, established technical standards that support complex business needs in accordance with ITSM process (Incident, Problem, Change, Configuration, Release and Capacity Management).• Apply expert technical knowledge to administer one or more technology areas in system design, build and administration, security, performance and availability management.• A broad understanding of the latest developments in technologies, industry specific issues, competitor and vendor activity and initiatives.• Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.• Contribute to quality and productivity improvement projects, providing analysis of information and documentation.• Understand a customer's complex organizational structure and support processes, with multiple regions, countries, sites, contact points, processes, people, cultures, etc.• Ability to become proficient in new technologies and business applications.• Provide training and documentation on area of expertise and new technology.Requirements• Bachelor's degree in IT discipline from universities/colleges, or equivalent work experiences.• 4 ~ 5+ years’ experience within IT operations of infrastructure services support, operations monitoring and end user support.• Professional certification such as Azure/AWS/GCP/Terraform/GitHub/ Akamai/etc.• Excellent communication in Japanese at least certified with JLPT Level 1/N1 or BJT J2 (advantage)• Excellent understanding of ITSM\\ITIL processes, preferably ITIL trained.• Excellent communication and team environment. customer service skills and the ability and desire to work in a collaborative• Independent and able to work with less or no supervision• Demonstrated ability to adapt to a changing and work under high pressure environment• Work flexibly based on business requirementAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.