Microsoft 365 Administrator (Japanese Speaker)

DXC Technology Malaysia Sdn Bhd.; Petaling Jaya; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

DXC University

DXC Recognition

Flexible leave options

Volunteer days

Employee Assistance Program

Job summary

DXC Technology Malaysia Sdn Bhd is seeking a Japanese-speaking Microsoft 365 Administrator to support and maintain global Microsoft 365 services from our Malaysia office. You will manage user accounts, licenses, mailboxes, and permissions across Exchange Online, Teams, SharePoint Online, and OneDrive, while ensuring security and reliability.

You will use PowerShell for automation, handle Level 2 incidents, coordinate with Microsoft Support, and document processes in ServiceNow.

Qualifications

• Proficient with Microsoft 365 administration across core services (Exchange Online, Teams, SharePoint Online, OneDrive).
• Strong MFA/identity troubleshooting and security posture management in Microsoft 365.
• Experience with ITSM tooling, preferably ServiceNow.
• Fluency in reading, writing and speaking Japanese (JLPT N2 preferred).

Responsibilities

• Administer and support Microsoft 365 services, including user accounts, licenses, permissions, groups, and mailboxes.
• Manage and troubleshoot Exchange Online mail flow and mailbox administration.
• Support Entra ID (Azure AD) operations, including user lifecycle, MFA, SSO apps, and certificate renewals.
• Provide admin support for Teams, Teams Phone, Teams Rooms, and external collaboration services.
• Assist with SharePoint Online and OneDrive administration, including access and permissions.
• Utilize PowerShell to automate administration, reporting and tasks.
• Handle Level 2 incidents and service requests, coordinate with Microsoft Support and internal teams.
• Maintain documentation and update ServiceNow tickets per procedures.

Skills

Microsoft 365 Admin Center

Exchange Online

Microsoft Teams administration

MFA / identity troubleshooting

ServiceNow ITSM

Microsoft 365 permissions and security

Japanese fluency (JLPT N2)

Tools

PowerShell

Job description

Microsoft 365 Administrator (Japanese Speaker)

Job Summary

We are seeking a Japanese-speaking Microsoft 365 Administrator to support and maintain Microsoft 365 services for global users. The role is responsible for administering Microsoft 365 environments, troubleshooting technical issues, managing user access and identity services, and ensuring smooth operation of collaboration platforms including Exchange Online, Microsoft Teams, Entra ID, SharePoint Online, and OneDrive.

Key Responsibilities

• Administer and support Microsoft 365 services, including user accounts, licenses, permissions, groups, and mailboxes.
• Manage and troubleshoot Exchange Online, including mail flow, mailbox administration, and email-related issues.
• Support Microsoft Entra ID (Azure AD) operations, including user lifecycle management, MFA support, account recovery, SSO applications, and certificate renewals.
• Provide administration and technical support for Microsoft Teams, Teams Phone, Teams Rooms, and external collaboration services.
• Assist with SharePoint Online and OneDrive administration, including access, permissions, and collaboration-related issues.
• Utilize PowerShell and automation tools to streamline administration, reporting, and operational tasks.
• Handle Level 2 incidents and service requests, perform root cause analysis, and coordinate issue resolution with Microsoft Support and internal infrastructure teams.
• Maintain accurate documentation and update ServiceNow tickets in accordance with operational procedures.

Requirements

Must-have

• Microsoft 365 Admin Center
• Exchange Online
• Microsoft Teams administration
• MFA / identity troubleshooting
• ServiceNow or equivalent ITSM experience
• Good understanding of Microsoft 365 permissions and security
• Ability to read, write, speak fluently in Japanese language. Preferably with JLPT N2 cert.

Strong advantage

• Teams Phone / Teams Rooms
• SharePoint Online
• OneDrive
• Microsoft Graph

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.

• Extensive resources to support your onboarding and continual development including DXC University.
• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition.
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC.
• More time to do the things you love with flexible leave options, including purchased leave (where applicable)
• Take time to give back with charitable and emergency services volunteer days.
• Well-being matters to us and our Employee Assistance Program is there to support you and your family.
• Include more benefits where applicable.

We are an Equal Opportunity Employer: DXC

DXC is proud to be an equal opportunity employer, and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

Perks and benefits Medical Miscellaneous allowance Education support Dental Retirement, Other rewards and recognition, Insuran

Information Technology Services More than 10,000 employees

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

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