Cloud Operations Lead

Randstad Malaysia; Kuala Lumpur; Sur place; MYR 260 000 - 520 000; Plein temps

Résumé du poste

Randstad Malaysia seeks a senior Cloud Operations leader to oversee Infrastructure and Application Operations across Azure and AWS. You will guide a local team, coordinate with global peers across time zones, and ensure 24/7 availability, security, and performance for 25+ SaaS workloads.

The role emphasizes people management, architectural governance, and the design of scalable operational processes, with a strong push toward automation and continuous improvement.

Qualifications

• Operational leadership overseeing Infrastructure Operations or Application Operations in cloud environments.
• People management including hiring, performance reviews, and standards setting.
• Solid understanding of Microsoft Azure and/or AWS services, hosting patterns, logging, and availability management.
• Hands-on experience with observability tools like Azure Monitor, Application Insights, and AWS CloudWatch.
• Ability to coordinate across international teams and time zones.

Responsabilités

• Lead local Cloud Operations teams (infrastructure provisioning, deployments, platform availability).
• Coordinate with global Cloud Operations Managers to align priorities and resolve incidents.
• Drive day-to-day people management, performance reviews, exits, and standard-setting.
• Maintain continuous availability, security, and performance for 25+ SaaS/cloud workloads on Azure and AWS.
• Partner with Cloud Architect to review and execute architectural decisions.
• Help design and implement operational processes for after-hours availability as the platform scales.

Connaissances

Cloud operations leadership

Azure

AWS

Infrastructure & Application Ops

Incident management

Monitoring

Automation

Formation

Bachelor Degree

Outils

Azure Monitor

Application Insights

AWS CloudWatch

Description du poste

About the Company

• Industry Presence: A global provider of business and financial software operating across more than 100 countries.

• Corporate Culture: Blends the agility, pace, and energy of a start-up with the scale, resources, and stability of an established multinational.
• Values & Sustainability: Focuses on corporate social responsibility through paper reduction, minimized travel, community volunteering, and an inclusive culture where ideas are judged on merit.

Job Scope

• Team Leadership: Manage the local Cloud Operations team(s) covering both Infrastructure Operations (cloud provisioning, deployments, platform availability) and Application Operations (monitoring, configuration, performance optimization).

• Global Coordination: Collaborate closely with peer Cloud Operations Managers across multiple time zones to align priorities and oversee incident and problem resolution.

• General & People Management: Drive day-to-day general management and people leadership, including hiring, conducting performance reviews, managing exits, and establishing team-wide operational standards.

• Platform Reliability: Maintain continuous availability, security, stability, and performance for 25+ customer-facing SaaS and cloud-hosted workloads across Microsoft Azure and AWS.

• Architecture Governance: Partner directly with the Cloud Architect to review, validate, and execute architectural decisions across the hosting landscape.
• Operational Frameworks: Help design and implement operational processes to support availability outside regular business hours as the platform scales.

Requirements

• Operational Leadership: Proven background managing Infrastructure Operations, Application Operations, or Technical Application Management teams within cloud environments.

• People & General Management: Demonstrated experience handling end-to-end people management, including talent acquisition, hiring, performance reviews, disciplinary actions or exits, and establishing team operational standards.

• Cloud Platform Knowledge: Solid technical understanding of Microsoft Azure and/or AWS services, hosting patterns, logging, monitoring, and availability management.

• Tooling Proficiency: Hands-on operational experience with observability and monitoring tools such as Azure Monitor, Application Insights, and AWS CloudWatch.

• Cross-Regional Collaboration: Demonstrated capability to coordinate and communicate effectively across international borders, distributed teams, and varying time zones.

• Operational Execution: Ability to translate functional business needs into structured technical tasks, supported by a strong drive toward automation and continuous operational improvement

experience

5 years

skills

Cloud Operations leadership, Azure, AWS, Infrastructure and Application Operations, incident management, monitoring, and automation.

qualifications

no additional qualifications required

education

Bachelor Degree