Cloud Operations & Billing Specialist

Hiredly X; Subang Jaya; On-site; MYR 42,000 - 66,000; Full time

Job summary

Hiredly X in Subang Jaya, Malaysia is seeking a detail‑oriented Billing and Account Management specialist to ensure accurate billing and smooth customer experiences. You will manage the full lifecycle of customer accounts and collaborate with internal teams to issue timely invoices.

You\'ll handle inquiries, discrepancies, and disputes professionally, while supporting partners and driving billing efficiency in a fast-paced environment.

Responsibilities

• Manage the full customer account lifecycle, including activation, suspension, and closure, ensuring billing accuracy.
• Coordinate with internal teams to ensure timely and accurate invoice issuance to customers and partners.
• Handle billing-related inquiries, including discrepancies, credit notes, and payment follow-ups.
• Assist in resolving billing disputes efficiently and professionally.
• Act...

Job description

Hiredly X in Subang Jaya, Malaysia is seeking a detail‑oriented Billing and Account Management specialist to ensure accurate billing and smooth customer experiences. You will manage the full lifecycle of customer accounts and collaborate with internal teams to issue timely invoices.

You\'ll handle inquiries, discrepancies, and disputes professionally, while supporting partners and driving billing efficiency in a fast-paced environment.