Clinical Operations Lead, Command Centre

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

KPJ Healthcare Berhad seeks a Manager Clinical Specialist for the Command Centre to coordinate real-time clinical-operational activities across the KPJ Health System. You will liaise with hospitals, clinical teams, nursing leadership, and operations to ensure safe, efficient patient care and data-driven decision-making.

The role emphasizes patient safety, escalation management, and enterprise-wide clinical coordination with a focus on continuous improvement in hospital operations.

Qualifications

• Bachelor of Medicine & Bachelor of Surgery (MBBS) or equivalent recognised medical qualification.
• Full registration with Malaysian Medical Council (MMC).
• Valid Annual Practising Certificate (APC).
• Experience in hospital settings preferred; ED/ICU exposure is advantageous.

Responsibilities

• Coordinate real-time clinical-operational matters across hospitals and clinical departments.
• Monitor patient flow indicators and support escalation during operational incidents.
• Prepare clinical-operational reports and dashboards for stakeholders.
• Collaborate with Medical Directors, specialists, nursing leadership, and hospital teams.

Skills

Clinical coordination

Stakeholder engagement

Analytical thinking

Communication skills

Education

MBBS or equivalent

MMC registration

APC (Annual Practising Certificate)

Tools

KCIS

Hospital information systems

Job description

KPJ Healthcare Berhad seeks a Manager Clinical Specialist for the Command Centre to coordinate real-time clinical-operational activities across the KPJ Health System. You will liaise with hospitals, clinical teams, nursing leadership, and operations to ensure safe, efficient patient care and data-driven decision-making.

The role emphasizes patient safety, escalation management, and enterprise-wide clinical coordination with a focus on continuous improvement in hospital operations.