CLINIC RECEPTIONIST, CONSULTATION CLINIC

KPJ Pahang Specialist Hospital; Pahang; On-site; MYR 28,000 - 39,000; Full time

Job summary

KPJ Pahang Specialist Hospital in Malaysia seeks a staff member to support clinical services by handling patient registration, consent processes, and ensuring smooth clinic operations.

You will verify guarantee letters, assist patients with PDPA and treatment consent forms, explain patient rights, manage appointments, and support documentation and safety across the service.

Qualifications

• Minimum qualification SPM.

Responsibilities

• Understand and carry out work instructions in line with Vision and Mission Statements, Philosophy, Goals and Objectives that suit the scope of the Services and hospital.
• Understand the service organization structure.
• Inform Head of Service when changes occur in circumstances which affect standard of services.
• Attend meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.
• Daily routine: register at respective clinic through system, verify patient guarantee letter, assist with PDPA and consent forms, explain patient rights, measure weight/height, chaperon patients, prepare forms for procedures, prevent patient falls, dispatch patients, manage appointments and records.

Education

SPM

Job description

JOB DESCRIPTION

1. 1.Understands and carries out the work instruction in line with Vision and Mission Statements, Philosophy, Goals and Objectives that suit the scope of the Services and hospital.
2. 2.Understands the service organization structure.
3. 3.Inform Head of Service when changes occur in circumstances which affect standard of services.
4. 4.Attends meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.
5. 5.Daily routine: To register at respective clinic through system and open new folder. To verify the guarantee letter of the patient. To assist patient in signing their PDPA and consent treatment form. To explain on patient and family rights. To measure weight and height of the patient. Chaperon all patient. To prepare forms for cases; for example consent for angiogram and date booking, consent for blood transfusion, blood form etc. To prevent patient from fall, to stick orange sticker at procedure forms. To send patient to admission or any other area as required. To write appointment date on the appointment card Next appointment date given by the ward will be written down in an appointment book and retrieval list. To release patient medical report, consent form is asked to sign. Patients' name is recorded in attendance book. Dispatch folder written in dispatch book.

REQUIREMENT Minimum qualification SPM

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia.

We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.