CLINIC RECEPTIONIST, CONSULTANT CLINIC-2

Ipoh Specialist Hospital; Ipoh; On-site; MYR 27,900 - 44,640; Full time

Job summary

Ipoh Specialist Hospital is looking for a dedicated professional to manage patient appointments and assist in clinic operations. Key responsibilities include ensuring patient records are organized and ready, handling appointment bookings, and maintaining clinic supplies.

The role promotes patient understanding of rights and available services while supporting the smooth running of daily operations.

Responsibilities

• Fixed appointment for patient (via walk-in or appointment system).
• Register patient upon receipt of prescription or appointment letter.
• Assist doctor in the clinic if needed.
• Organize patient record in the clinic.
• Book appointment for patient operation and manage admission.
• Ensure patient's record is ready before the appointment.
• Submit guarantee letter daily after registration.
• Maintain clinic supplies and stock levels.

Job description

Responsibilities

• Fixed appointment for patient (via walk-in, by appointment system or any related platform).
• Register patient upon receipt of prescription or appointment letter.
• Assist doctor in the clinic if needed.
• Organize patient record in the clinic.
• Book appointment for patient operation and send to admission counter for admission.
• Ensure patient’s record is ready before the appointment.
• Ensure guarantee letter submission to the Business Office services is done daily after patient registration.
• Ensure all items ordered are keyed in correctly.
• Maintain clinic supplies and stock levels to support smooth and uninterrupted daily operations.
• Fully understand the clinic receptionist job scope.
• Promote, support, and ensure patient understanding of Patient and Family Rights.
• Promote available promotions, packages, applications, and services to all patients.