CLINIC ASSISTANT

WIRA HEALTH CLINIC; Bintulu; On-site; MYR 24,000 - 38,000; Full time

Job summary

WIRA HEALTH CLINIC in Malaysia is seeking staff to manage patient registration, appointments, and payments, while providing friendly front-desk service. You will assist clinicians during consultations and medical procedures, and help with instrument preparation and stock management.

The role also involves maintaining clinic hygiene, following infection control protocols, and sterilising equipment. You will ensure patient confidentiality and support daily operations with a professional team.

Responsibilities

• Greet and attend to patients professionally; manage registration, appointments, payments, follow-ups.
• Assist doctors and nurses during consultations; prepare instruments and supplies.
• Monitor stocks; dispense prescribed medication under supervision of authorised personnel.
• Maintain clinic hygiene; follow infection control procedures; sterilise instruments.
• Maintain patient confidentiality; provide courteous service and support smooth daily operations.

Job description

Greet and attend to patients professionally.

Manage patient registration, appointments, payments, and follow-ups.

Maintain accurate patient records and assist with administrative matters.

Handle patient inquiries and provide appropriate assistance.

2. Clinical Support

Assist doctors and nurses during consultations and medical procedures.

Prepare medical instruments, equipment, and supplies.

Perform basic patient assessments, such as checking blood pressure and temperature, as instructed.

Dispense prescribed medication under the supervision of authorised medical personnel.

3. Medication & Inventory Management

Monitor and maintain stocks of medication and medical supplies.

Ensure proper storage, handling, and inventory records.

Assist with stock replenishment when necessary.

4. Clinic Operations & Hygiene

Maintain the cleanliness, hygiene, and overall organisation of the clinic.

Follow infection control procedures and clinic safety protocols.

Clean and sterilise medical instruments and equipment according to established procedures.

5. General Responsibilities

Maintain patient confidentiality at all times.

Provide courteous and professional service to patients.

Carry out other duties assigned by doctors or clinic management.

Work closely with the clinic team to ensure smooth daily operations.