Clinic Operations & Patient Care Coordinator

Klinik comfort; Klang City; On-site; MYR 28,000 - 39,000; Full time

Job summary

Klinik Comfort in Bandar Bukit Tinggi, Selangor, is seeking a dedicated Clinic Assistant to join our healthcare management team on a full-time basis. You will manage the reception, schedule appointments, maintain patient records, assist clinical staff, and help ensure smooth clinic operations with a patient-centered approach.

The role requires strong organisational, communication, and IT skills, with familiarity in EHR and MS Office.

Qualifications

• High school diploma or equivalent.
• Strong organisational and time management skills.
• Excellent written and verbal communication.
• Proficiency in EHR and MS Office applications.
• Attention to detail with accurate records.
• Patient-focused with empathy and professionalism.
• Team player with collaborative spirit.
• Understanding of confidentiality and data protection.
• Flexibility to adapt to clinic schedules.

Responsibilities

• Greet patients at the reception and manage the front desk.
• Schedule and confirm appointments, maintain records.
• Process patient registrations and maintain files per regulations.
• Answer patient inquiries in person and by phone.
• Prepare examination rooms and support clinical staff.
• Monitor inventory and place orders for supplies.
• Process payments and manage billing inquiries.
• Coordinate referrals and follow-up appointments.
• Maintain confidentiality and data protection in daily tasks.
• Perform general administrative duties including filing and data entry.

Skills

Reception duties

Administrative tasks

Communication skills

Microsoft Office

EHR software

Data entry

Confidentiality

Education

High school diploma

Healthcare administration qualifications

Tools

Electronic Health Records (EHR) software

Microsoft Office

Job description

Klinik Comfort in Bandar Bukit Tinggi, Selangor, is seeking a dedicated Clinic Assistant to join our healthcare management team on a full-time basis. You will manage the reception, schedule appointments, maintain patient records, assist clinical staff, and help ensure smooth clinic operations with a patient-centered approach.

The role requires strong organisational, communication, and IT skills, with familiarity in EHR and MS Office.