Clinic Operations Manager: Team & Process Leader

Qualitas Health; Kuantan; On-site; MYR 33,000 - 67,000; Full time

Job summary

Qualitas Health in Kuantan, Pahang, Malaysia, is seeking a Clinic Administrator to support the doctor and oversee daily clinic operations. The role involves handling pre-employment medical check-ups, staff recruitment notifications, rosters, and payroll-related submissions to Corporate Office.

The successful candidate will train new staff on SOPs, guide senior teammates, and participate in interviews and appraisals as directed by management. This is a full-time position on-site.

Qualifications

• Experience in clinic administration or healthcare operations preferred.

Responsibilities

• Assist doctor and manage clinic’s operations and administration.
• Assist doctor to conduct pre-employment medical check-ups and follow-up on special medical cases.
• Notifying Corporate Office of any staff recruitment, absence or resignation.
• Managing staff duty roster and submitting staff overtime and allowances claim to Corporate Office for month-end payroll processing.
• Provide coaching or training to newly hired staff in accordance to SOP with regards to the clinic work routine, equipment handling and process workflow in a systematic way as well as coordinate and assign other senior staff in guidance.
• Conduct staff interviews, appraisals, confirmation and counselling where applicable with Doctor involvement according to the management directive.
• Support and perform any other tasks as and when assigned by the immediate supervisor or Management.

Job description

Qualitas Health in Kuantan, Pahang, Malaysia, is seeking a Clinic Administrator to support the doctor and oversee daily clinic operations. The role involves handling pre-employment medical check-ups, staff recruitment notifications, rosters, and payroll-related submissions to Corporate Office.

The successful candidate will train new staff on SOPs, guide senior teammates, and participate in interviews and appraisals as directed by management. This is a full-time position on-site.