Clinic Manager

Smilehub Dental Clinic; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Benefits offered by this job

Training and onboarding

Career growth opportunities

Supportive working environment

Competitive remuneration

Job summary

Klinik Pergigian Smile Hub in Kuala Lumpur is seeking a dedicated Clinic Manager to oversee the daily operations of our modern dental clinic. You will lead a team of clinicians and support staff, manage patient flow, scheduling, inquiries, and ensure compliance with SOPs while delivering outstanding patient care.

Fluency in Bahasa Malaysia and English is required; Mandarin is an advantage. This role offers comprehensive training, career growth, and a competitive remuneration package.

Qualifications

• Strong leadership and organizational abilities.
• Excellent communication skills; able to coordinate with multiple stakeholders.
• Fluency in Bahasa Malaysia and English; Mandarin is an advantage.

Responsibilities

• Oversee daily clinic operations to ensure smooth workflow.
• Lead, supervise, and support clinic staff fostering a positive environment.
• Coordinate appointment scheduling and optimize patient flow.
• Handle patient inquiries via phone, WhatsApp and other channels.
• Monitor clinic performance, inventory and administrative processes.
• Ensure compliance with SOPs and quality standards.
• Collaborate with dentists and support staff to maintain patient care.
• Resolve patient concerns professionally and promptly.

Skills

Leadership

Communication

Organizational skills

Bahasa Malaysia

English

Mandarin

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Klinik Pergigian Smile Hub is looking for a dedicated and proactive Clinic Manager to oversee the daily operations of our modern dental clinic in Kuala Lumpur. If you are a strong leader with excellent organizational and communication skills, we invite you to join our growing team and help deliver an outstanding patient experience.

Key Responsibilities

• Manage and oversee the clinic’s daily operations to ensure smooth and efficient workflow.
• Lead, supervise, and support the clinic team while fostering a positive work environment.
• Coordinate appointment scheduling and optimize patient flow.
• Handle patient enquiries via phone, WhatsApp, and other communication channels.
• Monitor clinic performance, inventory, and administrative processes.
• Ensure compliance with clinic policies, SOPs, and quality standards.
• Collaborate with dentists and support staff to maintain exceptional patient care.
• Assist in resolving patient concerns professionally and promptly.

Requirements

• Fluent in Bahasa Malaysia and English.
• Mandarin proficiency is an added advantage.
• Strong leadership, communication, and organizational skills.
• Disciplined, adaptable, and able to multitask in a fast-paced environment.
• Positive attitude with excellent interpersonal skills.
• Passionate about delivering outstanding customer service and building a long-term career.
• Previous experience in clinic, healthcare, or customer service management is preferred.

What We Offer

• Comprehensive training and onboarding.
• Career growth and professional development opportunities.
• Friendly, supportive, and collaborative working environment.
• Opportunity to grow with a modern and expanding dental clinic.
• Competitive remuneration package based on experience and performance.