RECEPTIONIST

KLINIK PERGIGIAN E&E DENTAL; Johor Bahru; On-site; MYR 24,000 - 36,000; Full time

Job summary

KLINIK PERGIGIAN E&E DENTAL in Johor Bahru, Johor, is seeking a dedicated receptionist to be the friendly first contact for patients.

In this full-time role, you will manage front desk duties, appointment scheduling, records, payments, and general administration, while delivering professional service in English and Bahasa Malaysia.

Join a clinic committed to patient care and teamwork, with opportunities for growth and a supportive work environment.

Qualifications

• High school diploma or equivalent
• Experience as a receptionist in healthcare or dental setting
• Excellent verbal and written English and Bahasa Malaysia
• Strong organizational and time management abilities
• Proficiency with appointment systems and office software
• Professional telephone etiquette and customer service
• Ability to maintain confidentiality

Responsibilities

• Greet patients and visitors warmly
• Manage phone calls, messages and staff routing
• Schedule appointments using the clinic system
• Maintain accurate patient records and registrations
• Handle inquiries on services and pricing
• Process payments and billing transactions
• Support front desk operations and paperwork

Skills

Healthcare receptionist

Customer service

English communication

Bahasa Malaysia

Multi-tasking

Education

High school diploma

Office administration qualifications

Tools

Appointment scheduling software

Basic office applications

Computer literacy

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

KLINIK PERGIGIAN E&E DENTAL is seeking a dedicated and professional Receptionist to join our team on a full-time basis in Johor Bahru, Johor. This is a crucial role that forms the first point of contact for our patients and clients, playing a vital part in creating a welcoming and efficient experience. As our Receptionist, you will be the face of our dental clinic, responsible for managing the front desk operations and ensuring smooth day-to-day administrative functions. This position is essential to maintaining the high standards of customer service and professionalism that our clinic is known for.

What you'll be doing

• Greet and welcome patients and visitors with a warm, professional demeanour


• Manage incoming and outgoing telephone calls, taking messages and directing calls to appropriate staff members


• Schedule patient appointments using the clinic's appointment management system


• Maintain accurate and up-to-date patient records and documentation


• Process patient registrations and collect relevant personal and medical information


• Handle patient inquiries regarding services, pricing, and dental procedures


• Process payments and manage billing transactions accurately


• Coordinate with dental staff to ensure efficient patient flow and minimal waiting times


• Maintain a clean, organised and professional front desk area


• Handle general administrative tasks including filing, copying, and correspondence


• Support the clinic's operations by assisting with various administrative duties as needed

What we’re looking for

• High school diploma or equivalent qualification; additional qualifications in office administration are advantageous


• Proven experience working as a receptionist in a healthcare, dental, or professional office setting


• Excellent communication skills, both verbal and written, in English and Bahasa Malaysia


• Strong organisational and time management abilities with the capacity to handle multiple tasks simultaneously


• Proficiency in using computer systems and familiarity with appointment scheduling software and basic office applications


• Professional telephone etiquette and customer service skills


• Ability to maintain patient confidentiality and handle sensitive information with discretion


• A friendly, patient and empathetic approach to patient interactions


• Reliability, punctuality, and a strong work ethic


• Ability to work effectively both independently and as part of a team


• Knowledge of dental terminology and procedures is preferred but not essential

What we offer

KLINIK PERGIGIAN E&E DENTAL is committed to creating a supportive and professional work environment where our team members can thrive. We offer competitive remuneration packages commensurate with experience and qualifications. Our clinic provides a collaborative workplace culture where your contributions are valued and recognised. We believe in investing in our employees' professional development and growth, providing opportunities for training and skill enhancement. You will enjoy a structured full-time working arrangement with clear benefits and the satisfaction of working in a dynamic healthcare setting where you directly contribute to patient satisfaction and clinic success.

About us

KLINIK PERGIGIAN E&E DENTAL is a dedicated dental healthcare provider committed to delivering high-quality dental services to the Johor Bahru community. Our clinic is built on the foundation of professional excellence, patient-centred care, and a compassionate approach to dental health. We pride ourselves on maintaining the highest standards of hygiene, treatment quality, and customer service. Our team comprises qualified dental professionals and support staff who are passionate about improving patients' oral health and creating positive dental experiences. We are dedicated to staying current with dental advancements and providing our patients with modern, evidence-based treatment options in a comfortable and welcoming environment.