Clinic Front Desk & Patient Services Associate

Chiropractic First (M'sia) Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Job summary

Chiropractic First, located at Sunway Velocity Mall in Kuala Lumpur, seeks a Clinic Assistant to welcome patients and support front desk operations. You will handle calls and enquiries, provide service information, and assist the clinical team to ensure smooth daily operations and a positive patient experience.

Fresh graduates are welcome; no prior clinical qualification is required. The role covers registration, bookings, billing, and general admin, with on-the-job training provided and a

Qualifications

• Fluent in English and Bahasa Malaysia; Mandarin is a strong advantage.
• Friendly, patient-oriented with strong interpersonal and communication skills.
• Basic computer literacy (Microsoft Office or equivalent).
• Willing to learn and travel when required.

Responsibilities

• Welcome and assist patients with a professional, friendly experience.
• Handle calls and WhatsApp enquiries.
• Provide information on clinic services and treatments.
• Guide patients on treatment options and offerings.
• Manage patient registration, bookings, and follow-ups.
• Assist with billing, payments, and cashiering.
• Maintain accurate records and inventory.
• Support daily administrative tasks and clinic operations.
• Ensure a clean, organized clinic environment.
• Collaborate with chiropractors and clinic staff; on-the-job training provided.
• Perform ad-hoc tasks as needed.

Skills

English proficiency

Bahasa Malaysia

Mandarin advantage

Customer service

Interpersonal skills

Tools

Microsoft Office

Job description

Chiropractic First, located at Sunway Velocity Mall in Kuala Lumpur, seeks a Clinic Assistant to welcome patients and support front desk operations. You will handle calls and enquiries, provide service information, and assist the clinical team to ensure smooth daily operations and a positive patient experience.

Fresh graduates are welcome; no prior clinical qualification is required. The role covers registration, bookings, billing, and general admin, with on-the-job training provided and a