Clinic Assistant: Front Desk & Patient Care

Chiropractic First (M'sia) Sdn Bhd; Kuala Lumpur; On-site; MYR 22,000 - 40,000; Full time

Job summary

Chiropractic First (M'sia) Sdn Bhd in Kuala Lumpur is seeking a Clinic Assistant who will be the first point of contact for patients and support front desk operations and the clinical team to ensure a smooth, friendly experience.

You will handle calls and messages, assist with registration, appointments, and billing, maintain records, and help with general admin while upholding clinic standards. English and Bahasa Malaysia fluency are required; Mandarin is a plus.

Qualifications

• Fluent English and Bahasa Malaysia communication
• Friendly, service-oriented
• Basic computer literacy

Responsibilities

• Welcome and assist patients to ensure a professional, friendly experience
• Handle calls and enquiries via WhatsApp and other platforms
• Provide information on clinic services and treatments
• Register patients, manage appointments and follow-ups
• Assist with billing and cashiering
• Maintain accurate patient records and inventory
• Support daily clinic operations and administrative tasks
• Ensure a clean, organized clinic environment
• Follow clinic procedures and policies
• Coordinate patient flow with clinicians

Job description

Chiropractic First (M'sia) Sdn Bhd in Kuala Lumpur is seeking a Clinic Assistant who will be the first point of contact for patients and support front desk operations and the clinical team to ensure a smooth, friendly experience.

You will handle calls and messages, assist with registration, appointments, and billing, maintain records, and help with general admin while upholding clinic standards. English and Bahasa Malaysia fluency are required; Mandarin is a plus.