Clinic Assistant

O2 KLINIK SDN BHD; Shah Alam; Hybrid; MYR 19,000 - 28,000; Full time

Job summary

O2 Klinik Sdn Bhd in Malaysia is seeking a Clinic Assistant to support front-desk operations, patient registration, and clinical workflow. The role involves assisting doctors and nurses, handling medications and patient records with discretion, and ensuring a clean, organized clinic environment.

The ideal candidate has 1+ year of related experience, strong communication, and the ability to work evenings or weekends as needed. Salary ranges from RM1,700–RM2,500 per month based on experience.

Qualifications

• Minimum education: SPM/O Level, Diploma or equivalent.
• At least 1 year in related field; fresh graduates are encouraged to apply.
• Ability to work flexible hours including evenings or weekends.

Responsibilities

• Assist patients with registration and provide updates on waiting times and assigned consultation rooms.
• Support doctors and nurses during patient examinations and routine medical procedures.
• Assist in the preparation and dispensing of medications to patients.
• Support clinical procedures and operate medical equipment with care, ensuring professionalism and safety.
• Answer incoming calls and handle inquiries promptly and accurately.
• Monitor and manage the inventory of supplies and medications to ensure stock levels are maintained.
• Ensure the clinic area is kept clean, organized, and well-maintained at all times.
• Perform any other ad-hoc duties as assigned by the supervisor.
• Ensure to submit the TPA claim.

Skills

Organizational skills

Time-management

Patient management

Medical terminology

Teamwork

Confidentiality

Education

SPM/O Level or Diploma

Diploma or equivalent

Tools

Practice management software

Job description

Salary Range: RM 1,700.00 - RM 2,500.00 (Based on experience)

Education:

At least SPM/"O" Level, Diploma/Advanced/Higher/Graduate Diploma or equivalent.

Experience:

At least 1 Year of working experience in the related field is required for this position. Fresh graduate / Clinic assistant / Medical Assistant / Pharmacy Assistant / Radiographer are encouraged to apply.

Skills:

Strong organizational and time-management skills.

Proficiency in using medical office software and patient management systems.

Knowledge of medical terminology and basic clinical procedures.

Excellent communication skills and a compassionate, patient-focused approach.

Ability to work effectively both independently and as part of a team.

Strong attention to detail and accuracy in managing patient records and data.

Ability to handle confidential and sensitive information with discretion.

Willingness to work flexible hours, including evenings or weekends, depending on clinic needs.

Ability to multitask and work efficiently in a fast-paced environment.

Responsibilities:

Assist patients with registration and provide updates on waiting times and assigned consultation rooms.

Support doctors and nurses during patient examinations and routine medical procedures.

Assist in the preparation and dispensing of medications to patients.

Support clinical procedures and operate medical equipment with care, ensuring professionalism and safety.

Answer incoming calls and handle inquiries promptly and accurately.

Monitor and manage the inventory of supplies and medications to ensure stock levels are maintained.

Ensure the clinic area is kept clean, organized, and well-maintained at all times.

Perform any other ad-hoc duties as assigned by the supervisor.

Ensure to submit the TPA claim.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Clinic Assistant?
• How much notice are you required to give your current employer?
• Are you available for shift work?

Where Patient Is Our Priority O2 Klinik started on January 2012 by a group of medical doctors with up to date a total of 4 outlets in Penang Island, Malaysia. O2 Klinik headquarter is located in Ayer Itam, Penang Island. O2 clinic headquarter is known to be one of the largest clinic due to the number of consultation rooms, treatment rooms, and the number of doctors and nurses on duty.

Up until May 2016, our headquarters alone have 10 treatment rooms and 5 consultation rooms with 10 doctors and 20 qualified nurses working on a shift rotation basis, 16 hours a day, 7 days a week.

Our mission and vision is to deliver care to the community with empathy and holistic approach with the advance diagnostic and treatment equipment including the modern laser technology.

Our clinic motto “O2, Where Patient Is Our Priority”

Where Patient Is Our Priority O2 Klinik started on January 2012 by a group of medical doctors with up to date a total of 4 outlets in Penang Island, Malaysia. O2 Klinik headquarter is located in Ayer Itam, Penang Island. O2 clinic headquarter is known to be one of the largest clinic due to the number of consultation rooms, treatment rooms, and the number of doctors and nurses on duty.

Up until May 2016, our headquarters alone have 10 treatment rooms and 5 consultation rooms with 10 doctors and 20 qualified nurses working on a shift rotation basis, 16 hours a day, 7 days a week.

Our mission and vision is to deliver care to the community with empathy and holistic approach with the advance diagnostic and treatment equipment including the modern laser technology.

Our clinic motto "O2, Where Patient Is Our Priority"