Clinic Assistant

U.n.i Klinik Semabok Perdana; Malacca City; On-site; MYR 24,000 - 36,000; Full time

Job summary

U.n.i Klinik Semabok Perdana in Malacca, Malaysia, seeks a full-time Clinic Assistant to support daily clinic operations on-site. You will greet patients, manage reception duties, and handle appointment bookings while assisting with basic patient care activities as directed by clinicians.

You will maintain patient records, support documentation and billing preparation, and help ensure a clean, organized, and safe clinic environment.

Qualifications

• Strong communication and customer service to interact with patients and colleagues.
• Experience or aptitude in receptionist duties, including appointments and front-desk operations.
• Basic understanding of medical terminology and patient care to support clinicians.
• Ability to maintain accurate records and use clinic management or scheduling systems.
• Attention to detail, reliability and ability to work in a fast-paced clinic environment.
• High school diploma or equivalent; healthcare administration certification is an advantage.
• Prior clinic/hospital experience is beneficial but not mandatory.

Responsibilities

• Greet and register patients, manage reception duties and appointment bookings.
• Assist with daily clinic operations and documentation for billing preparation.
• Support administrative tasks and coordinate patient flow under guidance of medical staff.

Skills

Strong communication

Reception duties

Medical terminology

Record keeping

Attention to detail

Clinic experience (benefit)

Education

High school diploma

Job description

Company Description

U.n.i Klinik Semabok Perdana is a community-focused healthcare clinic located in Malacca, Malaysia. The clinic is dedicated to providing accessible, quality primary care services to individuals and families in the local area. A collaborative team of healthcare professionals works together to deliver patient-centered care in a welcoming environment. The clinic values professionalism, respect, and efficiency in all interactions with patients and colleagues.

Role Description

This is a full-time, on-site Clinic Assistant role based at U.n.i Klinik Semabok Perdana in Malacca, Malaysia. The Clinic Assistant supports daily clinic operations, including greeting and registering patients, managing reception duties, and handling appointment bookings and inquiries. Responsibilities include assisting with basic patient care activities as directed by healthcare providers, maintaining patient records, and helping ensure the clinic environment is clean, organized, and safe. The role involves coordinating patient flow, providing clear information to patients, and supporting administrative tasks such as documentation, billing preparation, and handling phone calls. The Clinic Assistant works closely with medical staff to provide a positive experience for every patient.

Qualifications

• Strong Communication and Customer Service skills to interact professionally with patients and colleagues.
• Experience or aptitude in Receptionist Duties, including managing appointments, phone calls, and front-desk operations.
• Basic understanding of Medical Terminology and Patient Care to support healthcare providers in daily clinical tasks.
• Ability to maintain accurate records, perform administrative tasks, and use clinic management or scheduling systems.
• Attention to detail, reliability, and the ability to work effectively in a fast-paced clinical environment.
• High school diploma or equivalent; certification or training in healthcare assistance or medical administration is an advantage.
• Prior experience in a clinic, hospital, or healthcare setting is beneficial but not mandatory.